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- Tasks: Be the face of Howdens, delivering outstanding service and support to customers.
- Company: Join the UK's number one trade kitchen supplier with a strong entrepreneurial spirit.
- Benefits: Enjoy competitive salary, monthly bonuses, staff discounts, and generous holiday allowance.
- Why this job: Make a real impact in a fast-paced environment while building long-term customer relationships.
- Qualifications: Strong customer service skills, sales focus, and ability to thrive under pressure.
- Other info: Great career development opportunities in a supportive and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
As a Trade Sales Counter Person, you will be the face of Howdens, providing potential and existing customers with outstanding service and support. As part of the wider sales team, you will contribute to generating and following up on leads, helping to drive sales growth. You will process sales for customers, ensuring accurate pricing, delivery dates, and stock requirements. Your effective customer account management skills will aim to expand our customer base and develop long-term collaborative relationships with our trade customers. Maintaining up-to-date product and industry knowledge will be a priority, allowing you to provide informed recommendations and assistance to our valued customers. Thriving in fast-paced environments, you'll demonstrate strong prioritisation and organisational skills as a Trade Sales Counter Person, ensuring smooth operations at the trade sales counter.
Skills and attributes you need to be a successful Trade Sales Counter Person:
- Customer service
- Thrives in fast-paced environments
- An eye for design
- Sales-focused
- Prioritisation and organisation skills
- Communication
What you get from us as a Trade Sales Counter Person:
- Competitive base salary
- Monthly depot bonus OTE
- Team incentives and outings
- Competitive Pension Plan with a maximum company contribution of 12%
- 24 days holiday, rising to 26 days after 5 years
- Staff discount on Howdens products
- Buy as you earn share scheme
About Howdens: Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
How to apply: When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitment@howdens.com with the job title and location, and we will be happy to help you. Please note that candidates applying for this role must have a valid right to work in the UK; we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Trade Sales Counter Person in Cardiff employer: Howdens Joinery Co.
Contact Detail:
Howdens Joinery Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Counter Person in Cardiff
✨Tip Number 1
Get to know the company inside out! Familiarise yourself with Howdens' products and services, as well as their values. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can boost your chances of landing the job.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to customer service and sales. Role-play with a friend or use online resources to refine your answers and boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining Howdens. Don’t forget to activate your account after applying, so we can review your application without any hiccups!
We think you need these skills to ace Trade Sales Counter Person in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Trade Sales Counter Person role. Highlight your customer service experience and any sales achievements to catch our eye!
Show Your Personality: We love seeing a bit of personality in applications! Don’t be afraid to let your enthusiasm for the role shine through in your cover letter. Tell us why you’re excited about joining Howdens!
Follow the Instructions: When applying, remember to activate your account as instructed. It’s a simple step but crucial for us to view your application. Double-check your email for any activation links!
Research and Prepare: Familiarise yourself with Howdens and our products. Knowing our offerings will help you stand out and show us that you’re genuinely interested in the role and ready to provide outstanding service.
How to prepare for a job interview at Howdens Joinery Co.
✨Know Your Products Inside Out
As a Trade Sales Counter Person, you'll need to be well-versed in the products Howdens offers. Spend some time before your interview familiarising yourself with the range of kitchens, joinery, and hardware available. This knowledge will not only impress your interviewers but also help you provide informed recommendations to customers.
✨Showcase Your Customer Service Skills
Customer service is key in this role, so be prepared to share examples of how you've provided outstanding service in the past. Think about specific situations where you went above and beyond for a customer, and how that experience can translate to the fast-paced environment at Howdens.
✨Demonstrate Your Organisational Skills
In a busy trade sales counter, prioritisation and organisation are crucial. Be ready to discuss how you manage multiple tasks effectively. You might want to mention any tools or techniques you use to stay organised, as this will show you're equipped to handle the demands of the role.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle customer interactions. Practice responding to potential situations you might face on the job, such as dealing with a difficult customer or managing stock discrepancies. This will help you feel more confident during the interview.
