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For Companies At a Glance
- Tasks: Engage with customers, process sales, and maintain product knowledge.
- Company: Join Howdens, a top employer for apprentices in the UK kitchen supply industry.
- Benefits: Enjoy a competitive salary, paid holidays, team outings, and staff discounts.
- Why this job: Kickstart your career with hands-on training and support in a dynamic environment.
- Qualifications: Strong communication skills and a desire to learn; no prior experience needed.
- Other info: This is a 12-15 month apprenticeship with potential for long-term career growth.
Join Howdens and launch your career as an Apprentice Trade Counter Sales Person. At Howdens, we take immense pride in being recognised as a leading employer of apprentices. Our commitment to nurturing talent and creating long-term career opportunities is evident through our placement in the prestigious Top 100 Apprenticeship Employers table in 2023 and 2024.
The Opportunity:
As an integral part of our workforce, we are seeking talented individuals to join our award-winning apprenticeship scheme and help drive our business forward. The Apprentice Trade Counter Sales Person role offers a unique opportunity to receive comprehensive on-the-job training and expert support from a leading training provider while pursuing a Level 2 Trade Supplier Apprenticeship. The program typically spans 12 to 15 months.
Responsibilities:
- Provide potential and existing customers with the highest level of customer service.
- Process sales for customers using the in-store payment systems, quoting correct pricing, delivery date, and stock requirements.
- Communicate with a wide variety of internal and external customers to build relationships and provide a high-quality service that encourages repeat business.
- Maintain up-to-date product and industry knowledge.
- Gain technical knowledge of the products and services offered together with the bespoke systems and equipment used in the depot.
- Develop long-term collaborative relationships with customers.
- Handle incoming and outgoing stock.
Requirements:
We are looking for people with the following qualities who want to learn new skills in a customer-facing environment:
- Strong communication skills.
- Ability to build strong relationships.
- Good customer service skills.
- Excellent attention to detail.
- Effective planning and organising abilities.
- Capability to prioritise and organise own workload effectively.
- A strong desire for continuous personal and professional development.
- The right to work in the UK and related evidence.
Please note if you have considerable experience in a similar role you may not be suitable for an apprenticeship. If you already have experience and are looking for a full-time role, please visit to see our non-apprenticeship opportunities.
The Apprenticeship:
- Trade Supplier Level 2 Intermediate Apprenticeship.
- Training provided by our in-house Learning & Development Team.
- Support from external training providers.
- A 15-month program including a minimum 12-month learning period and endpoint assessment.
- Apprentices without Level 1 English and maths qualifications will be supported in achieving this level before undertaking the Level 2 English and maths test for the endpoint assessment and apprenticeship completion.
Rewards and Benefits:
We believe in recognising and rewarding the hard work and dedication of our team members. In return for your commitment, you will receive:
- A competitive salary of £15,706.
- Paid holiday entitlement.
- A generous matched contribution Pension Scheme.
- Team incentives and outings.
- Staff discount on Howdens products.
About Us:
Howdens Joinery is the UK's premier trade kitchen supplier offering a vast range of products in kitchens, joinery, and hardware. With over 800 depots across the UK and Europe, we have earned the trust of more than 460,000 loyal trade professionals. Our ambitious growth agenda and entrepreneurial ethos make us an exciting place to build a career. Our dedication to our people has earned us recognition as one of the 10 Best Big Companies to Work For.
Howdens is founded on the principle of being worthwhile for all concerned. We're working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email with the job title and location and we will be happy to help you.
Apprentice Trade Counter Person. Job in Liverpool Education & Training Jobs employer: Howdens Joinery Co.
Contact Detail:
Howdens Joinery Co. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Apprentice Trade Counter Person. Job in Liverpool Education & Training Jobs
✨Tip Number 1
Familiarise yourself with Howdens' products and services. Understanding the range of kitchens, joinery, and hardware they offer will not only help you in customer interactions but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. Since the role involves greeting customers and handling enquiries, being able to articulate clearly and confidently will set you apart from other candidates.
✨Tip Number 3
Demonstrate your ability to build relationships. Think of examples from your past experiences where you've successfully interacted with customers or worked in a team, as this will highlight your suitability for the role.
✨Tip Number 4
Show your eagerness for personal and professional development. Be prepared to discuss how you plan to grow within the company and what skills you hope to acquire during your apprenticeship.
We think you need these skills to ace Apprentice Trade Counter Person. Job in Liverpool Education & Training Jobs
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Apprentice Trade Counter Sales Person. Familiarise yourself with the skills required, such as strong communication and customer service abilities.
Tailor Your CV: Craft your CV to highlight relevant experiences and skills that align with the job description. Emphasise any customer service experience or roles where you've had to communicate effectively with others.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the apprenticeship and how it aligns with your career goals. Mention specific qualities that make you a good fit for the role, such as your desire for continuous personal development.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role.
How to prepare for a job interview at Howdens Joinery Co.
✨Show Your Enthusiasm
Make sure to express your excitement about the apprenticeship opportunity. Companies like Howdens value candidates who are eager to learn and grow within their organisation.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and build relationships, as these are key aspects of the Trade Counter Sales Person role.
✨Research the Company
Familiarise yourself with Howdens' products and services. Understanding their business model and values will help you answer questions more confidently and show that you're genuinely interested in the company.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of the interview. This shows your interest in the role and helps you understand more about the apprenticeship and the company culture.
