At a Glance
- Tasks: Join our team as a Trade Sales and Service Apprentice, gaining hands-on experience in customer service and sales.
- Company: Howdens Joinery is the UK's leading trade kitchen supplier, known for supporting apprenticeships and career growth.
- Benefits: Enjoy a competitive salary, paid holidays, pension contributions, team events, and staff discounts.
- Why this job: This apprenticeship offers a structured path to develop skills, confidence, and a rewarding career in a supportive environment.
- Qualifications: We're looking for enthusiastic learners with great communication skills and a proactive attitude.
- Other info: Complete your Level 2 Trade Supplier Apprenticeship with support from mentors and training providers.
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Join to apply for the Trade Sales and Service Apprentice role at Howdens Joinery Brunswick
At Howdens, were proud to be one of the UKs leading apprenticeship employers. With a long-standing commitment to developing talent, we\’ve been recognised among the Top 100 Apprenticeship Employers since 2022. Our apprentices dont just do a job – they build lasting careers.
Trade Sales and Service Apprentice
Were looking for enthusiastic, proactive people to join our apprenticeship programme and become an integral part of our depot teams. As a Trade Sales and Service Apprentice, youll follow a structured development programme that combines practical depot experience with high-quality off-the-job training delivered by an approved apprenticeship training provider.
This 1215 month apprenticeship will give you hands-on experience across key areas of our depot, including customer service at the trade counter, sales and business development, stock control, and kitchen planning.
As a Trade Sales and Service Apprentice you will be supported throughout by your Depot Manager, a dedicated mentor, and our in-house Learning and Development team – ensuring you grow in confidence and capability every step of the way.
What Youll Gain
This apprenticeship is designed to give you the skills, experience, and confidence to succeed. You will:
- Learn how to deliver exceptional service and build strong relationships with trade customers both in person and over the phone
- Build skills in serving and selling to customers on the trade counter, and ensuring customers receive their products in a timely and efficient manner
- Gain product knowledge and develop the ability to advise customers on our kitchen, bedroom and joinery ranges, identifying new sales opportunities, and helping to drive the growth of the depot.
- Learn the principles of stock control and warehousing, ensuring stock levels are accurately maintained, and following all health and safety regulations
- Grow your confidence and communication skills as part of a close-knit team in a fast-paced depot environment
- Be supported to complete your Level 2 Trade Supplier Apprenticeship, including English and Maths if required
Future Career Pathways
Role
Completing this apprenticeship opens doors to a variety of career opportunities across Howdens, with in-house Learning and Development programmes to support your progression. Many of our past apprentices have progressed into roles such as:
- Trade Counter Salesperson
- Business Developer
- Kitchen Sales Designer
- Depot Management Roles
What Were Looking For
Were seeking people who are excited to learn, eager to get involved, and ready to start their career. Ideally, youll have:
- Strong attention to detail and commitment to doing things well
- Great communication skills and a customer-focused mindset
- A proactive attitude with the ability to work independently and use your initiative
- Good organisation and time management
- A genuine interest in developing your skills and growing your career
- The right to work in the UK
The Apprenticeship Programme
- Apprenticeship Standard: Level 2 Trade Supplier
- Duration: Typically 1215 months (including End Point Assessment)
- Training: A mix of on-the-job experience and off-the-job learning
- Support: From a mentor, depot team, learning and development team and external apprenticeship training provider
- Qualifications: Functional Skills in English and Maths (if needed)
Rewards And Benefits
Your hard work and commitment wont go unnoticed. As a Howdens apprentice, youll receive:
- ยฃ15,704 annual salary
- Paid holiday entitlement
- A matched contribution pension scheme
- Team incentives and social events
- Generous staff discount on Howdens products
About Howdens
Howdens Joinery is the UKs number one trade kitchen supplier, trusted by over 460,000 trade professionals. With more than 900 depots and a growing presence across Europe, were a business built on entrepreneurial spirit and strong local relationships.
At Howdens, were committed to being worthwhile for all concerned. We aim to create an inclusive and supportive workplace where everyone can thrive. If you need any adjustments to our recruitment process, just email with the job title and location, and well be happy to help.
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Trade Sales and Service Apprentice employer: Howdens Joinery Brunswick
Contact Detail:
Howdens Joinery Brunswick Recruiting Team
StudySmarter Expert Advice ๐คซ
We think this is how you could land Trade Sales and Service Apprentice
โจTip Number 1
Research Howdens Joinery and their apprenticeship programme thoroughly. Understanding their values, products, and the specific skills they are looking for in a Trade Sales and Service Apprentice will help you tailor your approach during interviews and discussions.
โจTip Number 2
Network with current or former apprentices at Howdens. They can provide valuable insights into the role and the company culture, which can help you prepare better for any interviews or assessments.
โจTip Number 3
Demonstrate your enthusiasm for customer service and sales during any interactions with Howdens. Share examples of how you've successfully engaged with customers in the past, as this will show your proactive attitude and commitment to the role.
โจTip Number 4
Prepare questions to ask during your interview that reflect your interest in the apprenticeship and the company. Inquiring about training opportunities, team dynamics, and career progression shows that you're serious about your future with Howdens.
We think you need these skills to ace Trade Sales and Service Apprentice
Some tips for your application ๐ซก
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the Trade Sales and Service Apprentice role. Emphasise your customer service experience, communication skills, and any previous work or volunteer roles that demonstrate your proactive attitude.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the apprenticeship. Mention why you want to join Howdens specifically, and how the apprenticeship aligns with your career goals. Use examples to illustrate your commitment to learning and development.
Highlight Relevant Skills: In your application, focus on skills that are particularly relevant to the role, such as attention to detail, organisation, and time management. Provide specific examples of how you've demonstrated these skills in past experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for the role.
How to prepare for a job interview at Howdens Joinery Brunswick
โจShow Your Enthusiasm
Make sure to express your excitement about the Trade Sales and Service Apprentice role. Companies like Howdens value candidates who are eager to learn and grow, so let your passion shine through during the interview.
โจDemonstrate Customer Focus
Since this role involves customer service, be prepared to discuss how you would handle various customer scenarios. Think of examples where you've provided excellent service or resolved issues effectively.
โจHighlight Your Initiative
Talk about times when you've taken the initiative in previous roles or projects. Howdens is looking for proactive individuals, so share specific instances where you went above and beyond.
โจPrepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the company and the role, and it gives you a chance to learn more about the apprenticeship programme and future opportunities.