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- Tasks: Lead a diverse team to enhance customer service and shape company culture.
- Company: Howdens, a leading brand in the industry with a focus on people development.
- Benefits: Competitive salary, bonus scheme, and excellent pension contributions.
- Other info: Full-time role with in-office presence required for at least four days a week.
- Why this job: Make a real impact by shaping service experiences and developing talent.
- Qualifications: Strong leadership skills and a passion for people development.
The predicted salary is between 40000 - 50000 £ per year.
Howdens is looking for a Customer Service & Planning Manager in Ackton, England. You will lead a diverse team, shaping the service experience and culture. This role requires strong leadership skills, the ability to influence at all levels, and a genuine passion for people development.
Key offerings include:
- Competitive salary
- Bonus scheme
- Excellent pension contributions
The position is full-time and requires in-office presence for at least four days a week.
Strategic Customer Service & Planning Leader in England employer: Howdens-95ed4e89
Contact Detail:
Howdens-95ed4e89 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Customer Service & Planning Leader in England
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Howdens on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching Howdens' culture and values. We want to show that we’re not just a fit for the role, but also for the team!
✨Tip Number 3
Practice your leadership stories! Think of examples where you’ve influenced others or developed team members. We need to showcase our passion for people development.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can track our progress easily!
We think you need these skills to ace Strategic Customer Service & Planning Leader in England
Some tips for your application 🫡
Show Your Leadership Skills: Make sure to highlight your leadership experience in your application. We want to see how you've shaped teams and influenced others, so share specific examples that showcase your ability to lead and inspire.
Passion for People Development: Let us know about your genuine passion for developing people. Include any relevant experiences where you've mentored or coached team members, as this is a key aspect of the role we're looking to fill.
Tailor Your Application: Take the time to tailor your application to the job description. We appreciate when candidates align their skills and experiences with what we’re looking for, so don’t hesitate to make those connections clear.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy!
How to prepare for a job interview at Howdens-95ed4e89
✨Know Your Leadership Style
Before the interview, take some time to reflect on your leadership style and how it aligns with the company’s values. Be ready to share specific examples of how you've successfully led teams in the past, especially in shaping service experiences.
✨Showcase Your People Development Skills
Prepare to discuss your approach to developing team members. Think of instances where you’ve mentored or coached someone to success. This will demonstrate your genuine passion for people development, which is crucial for this role.
✨Understand the Company Culture
Research Howdens and their customer service philosophy. Familiarise yourself with their mission and values so you can articulate how you would contribute to their culture and enhance the service experience.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to influence at all levels. Prepare for scenario-based questions by thinking through challenges you’ve faced in previous roles and how you navigated them effectively.