At a Glance
- Tasks: Build strong relationships with trade customers and deliver exceptional service daily.
- Company: Join Howdens, the UK's top trade kitchen supplier with a vibrant culture.
- Benefits: Enjoy competitive salary, bonuses, generous holiday, and staff discounts.
- Other info: Opportunities for growth in a dynamic team with exciting rewards.
- Why this job: Make an impact in a fast-paced environment while developing your career.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 30000 - 40000 € per year.
As an Account Manager, you will be vital in building strong relationships with new and existing trade customers. With your friendly and engaging approach, you will contact trade customers on a daily basis via telephone and email, identifying upselling opportunities and delivering exceptional customer service. You will also provide valuable administrative support to the depot, collaborating closely with Kitchen Sales Designers and Territory Sales Representatives to assist in arranging appointments and fuel lead generation. Your proactive attitude and attention to detail will contribute to the efficient running of the depot, enabling the team to reach and exceed depot targets.
Skills & Attributes
- Customer service
- Thrives in fast‑paced environments
- Strong communicator
- Sales‑focused
- Prioritisation and organisation skills
- Curious learner
Benefits
- Competitive base salary
- Monthly depot bonus
- OTE
- Team incentives and outings
- Competitive Pension Plan with a maximum company contribution of 12%
- 24 days holiday, rising to 26 days after 5 years
- Staff discount on Howdens products
- Buy as you earn share scheme
About Howdens
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda. There is a strong entrepreneurial ethos and the opportunity to develop within a fast‑paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of 10 Best Big Companies to Work For.
Key Requirements
Please note that candidates applying for this role must have a valid right to work in the UK; we do not offer sponsorship of employment for any depot positions at this time. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, contact our recruitment team and we will be happy to help you.
Account Manager in Chesterfield employer: Howdens-95ed4e89
Howdens Joinery is an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. As an Account Manager, you will benefit from a competitive salary, generous holiday allowance, and a robust pension plan, all while working in a fast-paced environment that encourages collaboration and innovation. With a strong focus on team success and individual contributions, Howdens provides a rewarding experience for those looking to thrive in the trade kitchen supply industry.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager in Chesterfield
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for an Account Manager role. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Practice your pitch! When you get the chance to speak with potential employers, be ready to showcase your customer service skills and how you can build strong relationships with trade customers. Make it engaging and memorable!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities at Howdens, and applying directly can sometimes give you a leg up in the process. Plus, we love seeing candidates who are keen to join us!
We think you need these skills to ace Account Manager in Chesterfield
Some tips for your application 🫡
Show Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've built relationships and provided exceptional service in the past, as this is key for the Account Manager role.
Be Proactive and Detail-Oriented:In your written application, demonstrate your proactive attitude and attention to detail. Share examples of how you've successfully managed tasks or projects, as this will show us you're ready to thrive in our fast-paced environment.
Communicate Clearly:Since strong communication is vital for this role, ensure your application is clear and concise. Use straightforward language and structure your thoughts well, so we can easily see your potential as a communicator.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of it, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Howdens-95ed4e89
✨Know Your Customers
Before the interview, research Howdens and its customer base. Understand the types of trade customers they serve and think about how you can build strong relationships with them. This will show your genuine interest in the role and help you answer questions more effectively.
✨Showcase Your Communication Skills
As an Account Manager, communication is key. Prepare examples of how you've successfully communicated with clients in the past. Think about times when you’ve resolved issues or upsold products, and be ready to share these stories during the interview.
✨Demonstrate Your Sales Focus
Be prepared to discuss your sales experience and how you identify upselling opportunities. Think of specific instances where you exceeded targets or contributed to team success. This will highlight your sales-focused mindset and proactive attitude.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team dynamics, how success is measured in the role, or what challenges the depot is currently facing. This shows your curiosity and eagerness to contribute to the team.
