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- Tasks: Handle customer enquiries, process data, and create insurance documentation.
- Company: Join Howden, a global insurance group with a people-first culture.
- Benefits: Flexible hours, hybrid working, and comprehensive training provided.
- Why this job: Make a real difference while building a fulfilling career in insurance.
- Qualifications: No prior experience needed; just bring your enthusiasm and basic computer skills.
- Other info: Diversity and inclusion are at our core; we welcome all backgrounds.
The predicted salary is between 800 - 1000 £ per month.
Howden is a global insurance group with employee ownership at its heart. We are experts helping clients adapt and thrive in a changing world. Our people are our biggest asset and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth all come from our people-first approach.
The role entails dealing with enquiries both verbally and in writing, logging customer information, creating and issuing insurance documentation, taking payments, as well as creating relevant membership details.
If you are enthusiastic about helping people get the support they need to succeed, we are looking for individuals ready to take that step, to support the growth and success of our company.
As part of our team, you will have the chance to support your colleagues in delivering the quality service our clients expect from us at Howden & ABT. Join us as we continue our mission as a force-for-good in insurance.
- Work alongside team members on assigned work and projects
- Take responsibility for data entry, processing of premiums and collection of funds from clients
- Process data promptly and accurately on relevant systems to support and improve high levels of client service/internal process execution and to facilitate informed analysis
- Maintain appropriate client files, and oversee the prompt and accurate production of documentation to best meet client, company and regulatory requirements
- Adhere to company policies and procedures and obtain all authorisation necessary
- Undertake all compulsory regulatory training modules in a timely way
Past experience and insurance knowledge is not essential and training will be provided. Computer literate with skills in basic software (e.g. Outlook, Microsoft Excel, Word etc.)
At Howden we value diversity - there is no one Howden ‘personality type’. We consider our people our chief competitive advantage and treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
We are committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you are excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Trainee/ Junior Insurance Account Handler in Stratford-upon-Avon employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee/ Junior Insurance Account Handler in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those at Howden. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Howden's values and recent projects. Show us you're not just another candidate but someone who genuinely cares about our mission and culture.
✨Tip Number 3
Practice your communication skills. As a Trainee/Junior Insurance Account Handler, you'll be dealing with clients daily. Role-play with a friend or family member to get comfortable with handling enquiries.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you're serious about joining our team and contributing to our growth.
We think you need these skills to ace Trainee/ Junior Insurance Account Handler in Stratford-upon-Avon
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team at Howden.
Tailor Your Application: Make sure to customise your application to reflect the job description. Highlight any relevant skills or experiences that align with what we’re looking for in a Trainee/Junior Insurance Account Handler. This shows us you’ve done your homework!
Keep It Clear and Concise: We appreciate clarity! Make your application easy to read by using simple language and clear formatting. Avoid jargon unless it’s relevant, and keep your sentences short and to the point. We want to understand your message without any confusion.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Howden
✨Know Your Stuff
Before the interview, take some time to research Howden and its values. Understand their people-first approach and how they support clients in a changing world. This will help you connect your answers to their mission and show that you're genuinely interested in being part of their team.
✨Show Your Enthusiasm
As a Trainee/Junior Insurance Account Handler, it's crucial to demonstrate your passion for helping others. Be ready to share examples of how you've supported colleagues or clients in the past, even if it's from previous jobs or volunteer work. Your enthusiasm can set you apart!
✨Practice Your Communication Skills
Since the role involves dealing with enquiries both verbally and in writing, practice articulating your thoughts clearly. You might want to do mock interviews with friends or family, focusing on how you would handle customer queries or explain insurance documentation.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how Howden supports career progression. This shows that you're not only interested in the role but also in growing with the company.