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- Tasks: Handle customer enquiries, process data, and create insurance documentation.
- Company: Join Howden, a global insurance group with a people-first culture.
- Benefits: Flexible hours, hybrid working, and comprehensive training provided.
- Why this job: Make a real difference while building a fulfilling career in insurance.
- Qualifications: No prior experience needed; just bring your enthusiasm and basic computer skills.
- Other info: Diversity and inclusion are at our core; we welcome all backgrounds.
The predicted salary is between 1166 - 1325 £ per month.
Howden is a global insurance group with employee ownership at its heart. We are experts helping clients adapt and thrive in a changing world. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach.
The role entails dealing with enquiries both verbally and in writing, logging customer information, creating and issuing insurance documentation, taking payments, as well as creating relevant membership details.
If you are enthusiastic about helping people get the support they need to succeed, we are looking for individuals ready to take that step, to support the growth and success of our company. As part of our team, you will have the chance to support your colleagues in delivering the quality service our clients expect from us at Howden & ABT. Join us as we continue our mission as a force-for-good in insurance.
- Work alongside team members on assigned work and projects
- Take responsibility for data entry, processing of premiums and collection of funds from clients
- Process data promptly and accurately on relevant systems to support and improve high levels of client service/internal process execution and to facilitate informed analysis
- Maintain appropriate client files, and oversee the prompt and accurate production of documentation to best meet client, company and regulatory requirements
- Adhere to company policies and procedures and obtain all authorisation necessary
- Undertake all compulsory regulatory training modules in a timely way
Past experience and insurance knowledge is not essential and training will be provided. Computer literate with skills in basic software (e.g. Outlook, Microsoft Excel, Word etc.)
At Howden we value diversity - there is no one Howden ‘personality type’. We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
We are committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you are excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Junior/Trainee Insurance Account Handler in Stratford-upon-Avon employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior/Trainee Insurance Account Handler in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those at Howden. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and teamwork. We want to see your enthusiasm for helping clients and working with colleagues, so show us your passion!
✨Tip Number 3
Research Howden’s values and culture. When you know what makes us tick, you can tailor your conversations to highlight how you fit into our people-first approach. It’s all about making that connection!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Junior/Trainee Insurance Account Handler in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for helping people shine through. We want to see that you're excited about the role and how you can contribute to our mission at Howden.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences that align with the Junior/Trainee Insurance Account Handler role. Highlight any relevant experience, even if it’s not directly in insurance!
Be Clear and Concise: Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your application is easy to read. This will help us understand your qualifications quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Howden
✨Know Your Stuff
Before the interview, make sure you understand the basics of insurance and the role of an Account Handler. Research Howden's values and their approach to client service. This will help you answer questions confidently and show that you're genuinely interested in the company.
✨Show Your Enthusiasm
Howden is looking for individuals who are passionate about helping others. During the interview, express your enthusiasm for the role and how you can contribute to the team. Share examples of times you've helped someone or taken initiative in a previous role.
✨Prepare for Common Questions
Think about common interview questions related to customer service and teamwork. Prepare answers that highlight your skills and experiences, even if they come from different fields. Practising these responses will help you feel more at ease during the actual interview.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewer. This shows your interest in the role and the company. You might ask about the training process, team dynamics, or how Howden supports career progression. It’s a great way to demonstrate your eagerness to be part of their inclusive culture.