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- Tasks: Create and deliver engaging software training for Howden staff on various applications.
- Company: Join Howden, a global leader in insurance with 20,000 passionate employees across 100 countries.
- Benefits: Enjoy flexible working hours, hybrid options, and a supportive, diverse workplace culture.
- Why this job: Make a positive impact while collaborating with a dynamic team and enhancing your skills.
- Qualifications: Prior training experience and advanced Microsoft Office skills are essential; eLearning experience is a plus.
- Other info: We value diversity and provide reasonable adjustments to support your needs.
The predicted salary is between 36000 - 60000 £ per year.
Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries. We are expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we are enhancing our unique culture and values, whilst continuing to expand our capability to innovate and deliver exceptional solutions for our clients.
The Role: To assist in the creation and delivery of software training programmes for Howden staff by training them on Insurance Applications, Microsoft Office and any other tailored system(s) to the required levels.
What you’ll be doing:
- Planning, creation and delivery of IT systems and other projects as the need arises both via classroom and virtual.
- Ability to storyboard and deliver eLearning materials using a variety of applications (e.g. Adobe Captivate and Digital Adoption Solutions (DAS) like WalkMe/WhatFix).
- Maintain accurate training records/MI.
- Maintenance of first line user support help functions.
- Collaborating closely with internal stakeholders and other organisations to search out areas for Business training support.
- Delivery of Insurance software applications, MS Office (incl. Teams/O365) to sophisticated level and other tailored internal IT applications as the need arises.
- Ability to assess individual and Group needs.
- Research (where required), plan and prepare/update new/existing materials.
- Make use of new technology such as DAS and Teams for delivery.
- Conduct post training assessments to identify areas of improvement and transfer of knowledge.
Who we’re looking for:
- Ability to prioritise workload and balance multiple projects/deliveries.
- Operates in an honest, professional and ethical manner.
- Crucial - Prior training delivery experience (classroom and virtually).
- Crucial – Microsoft Office (Incl. Teams/O365) to advanced level.
- Experience of crafting/maintaining eLearning (preferably on Adobe Captivate and DAS style platforms).
- Attention to detail.
- Highly organised, with good planning/time management skills.
- Able to work independently and use initiative.
- Able to positively react to change.
- Resilient and calm under pressure.
- Team player, networks and able to build balanced relationships.
What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
Diversity and Inclusion: At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other, in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference, at work and beyond.
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Reasonable adjustments: We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Our sustainability promise: We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world.
Software Trainer employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Software Trainer
✨Tip Number 1
Familiarise yourself with the specific software applications mentioned in the job description, such as Adobe Captivate and Digital Adoption Solutions. Having hands-on experience or even creating a small project using these tools can demonstrate your capability and enthusiasm for the role.
✨Tip Number 2
Network with current or former employees of Howden on platforms like LinkedIn. Engaging in conversations about their experiences can provide you with valuable insights into the company culture and expectations, which you can leverage during interviews.
✨Tip Number 3
Prepare to discuss your previous training delivery experiences in detail. Think of specific examples where you successfully managed multiple projects or adapted your training style to meet diverse learner needs, as this aligns with the role's requirements.
✨Tip Number 4
Showcase your ability to use new technologies for training delivery. Research recent trends in eLearning and be ready to discuss how you can incorporate innovative methods into your training programmes at Howden.
We think you need these skills to ace Software Trainer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training delivery, particularly in software applications and Microsoft Office. Use specific examples that demonstrate your ability to create and deliver training programmes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for training and development. Mention your experience with eLearning tools like Adobe Captivate and how you can contribute to Howden's mission of enhancing their training capabilities.
Showcase Your Skills: Clearly outline your skills in planning, organisation, and time management. Provide examples of how you've successfully managed multiple projects or adapted to changes in previous roles.
Highlight Collaboration Experience: Since the role involves working closely with internal stakeholders, emphasise any past experiences where you collaborated with teams or departments to achieve training goals. This will show your ability to build relationships and work as part of a team.
How to prepare for a job interview at Howden
✨Showcase Your Training Experience
Make sure to highlight your previous training delivery experience, both in classroom and virtual settings. Be prepared to discuss specific examples of how you've successfully engaged learners and adapted your training style to meet diverse needs.
✨Demonstrate Technical Proficiency
Since the role requires advanced knowledge of Microsoft Office and eLearning tools like Adobe Captivate, be ready to discuss your proficiency with these applications. You might even want to prepare a brief demonstration or example of your work with eLearning materials.
✨Emphasise Collaboration Skills
Howden values teamwork and collaboration, so be sure to share experiences where you've worked closely with internal stakeholders or other organisations. Highlight how you’ve built relationships and contributed to successful training initiatives.
✨Prepare for Change Management Questions
Given the dynamic nature of the role, expect questions about how you handle change and pressure. Share examples of how you've positively reacted to changes in your work environment and maintained resilience while managing multiple projects.
