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- Tasks: Manage complex insurance claims and deliver exceptional client service from start to finish.
- Company: Join Howden, a global leader in insurance with a vibrant culture.
- Benefits: Flexible working hours, career progression, and a supportive team environment.
- Why this job: Make a real impact by helping clients navigate their insurance claims effectively.
- Qualifications: Experience in handling private and high net worth claims with strong negotiation skills.
- Other info: Embrace a diverse workplace that values innovation and personal development.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Senior Claims Handler role at Howden 1 day ago Be among the first 25 applicants Join to apply for the Senior Claims Handler role at Howden Direct message the job poster from Howden Recruitment Coordinator at Howden Group Holdings Senior Claims Handler Job Purpose To manage complex insurance claims efficiently from start to finish, ensuring excellent client service, effective negotiation with insurers, and support for continuous improvement across the claims function. Key Accountabilities Deliver an exceptional claims service and customer experience, ensuring client needs are met from FNOL to settlement. Manage and nurture relationships with clients, acting as a key liaison and maintaining clear communication throughout the claims process. Attend client premises when necessary to support investigations and ensure satisfactory resolution. Handle routine, complex, and contentious claims using deep knowledge of insurance law and policy coverage to influence outcomes. Proactively manage large or complex claims from cradle to grave, ensuring client needs are prioritised throughout. Review and challenge insurer decisions on liability, sharing insights with the wider team through case studies or training. Build and maintain strong relationships with insurers, loss adjusters, and external experts to ensure efficient claim resolution. Represent the Howden Claims Division as an ambassador, promoting our values and proposition to clients, colleagues, and suppliers. Internal Collaboration
Senior Claims Handler employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Howden. A friendly chat can open doors and give you insider info about the company culture and the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of insurance law and policy coverage. Be ready to discuss how you've handled complex claims in the past and how you can bring that expertise to Howden.
✨Tip Number 3
Show off your soft skills! Howden values collaboration and communication, so be sure to highlight your ability to build relationships with clients and stakeholders during your interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Howden team.
We think you need these skills to ace Senior Claims Handler
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role and Howden shine through. We want to see that you’re not just looking for any job, but that you’re genuinely excited about joining our team and contributing to our culture.
Tailor Your Experience: Make sure to highlight your relevant experience in managing complex claims and working with high net worth clients. We love seeing how your skills align with what we do, so don’t hold back on showcasing your expertise!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to follow and free of jargon. This will help us understand your qualifications without getting lost in the details.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Howden
✨Know Your Stuff
Make sure you brush up on your knowledge of insurance law and policy coverage. Being able to discuss complex claims confidently will show that you're the right fit for the Senior Claims Handler role.
✨Showcase Your Client Skills
Prepare examples of how you've managed client relationships in the past. Highlight your ability to communicate effectively and adapt your style to meet individual client needs, as this is crucial for delivering exceptional service.
✨Be a Team Player
Howden values collaboration, so be ready to discuss how you've worked with internal teams to improve processes or resolve issues. Share specific instances where your teamwork made a difference in client outcomes.
✨Stay Current
Familiarise yourself with recent trends in the insurance industry, including case law and market developments. This will not only demonstrate your commitment to continuous learning but also your readiness to contribute to strategic discussions.
