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- Tasks: Lead the design and improvement of performance management strategies across the organisation.
- Company: Join Howden, a global insurance group with a unique employee-owned culture.
- Benefits: Flexible working hours, career progression, and a supportive community.
- Why this job: Make a real impact on employee experience and drive positive change.
- Qualifications: Experience in performance management and strong project management skills required.
- Other info: Dynamic environment with opportunities for continuous improvement and collaboration.
The predicted salary is between 54000 - 84000 £ per year.
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Role Purpose
To lead the design, implementation and continuous improvement of the organisation-wide performance management framework, ensuring alignment with strategic objectives and a positive employee experience.
Key Responsibilities
- Performance Management Strategy: Own and evolve the organisation's performance management approach, ensuring it drives engagement and business outcomes.
- Project Management: Plan and deliver the annual performance cycle, including goal-setting, mid-year and year-end reviews, and calibration processes.
- Stakeholder Engagement: Build and maintain an organisation-wide community of performance management representatives across divisions; act as the central point of expertise.
- Technology Enablement: Oversee system configuration and usage (ideally Workday or similar), ensuring processes are intuitive and compliant.
- Change Management: Lead communication and adoption strategies for new processes and tools, minimising disruption and maximising buy-in.
- Capability Building: Design and deliver training for HR Business Partners and line managers on performance management best practice and system usage.
- Continuous Improvement: Use data and feedback to refine processes and enhance effectiveness year-on-year.
- Performance business partnering: Partner with key Howden divisions to support all aspects of the Performance management process throughout the year.
Skills & Experience
- Proven experience managing organisation-wide performance management processes.
- Strong project management skills with ability to manage multiple priorities.
- Excellent communication and stakeholder engagement skills.
- Experience in building communities of practice or cross-functional networks.
- Knowledge of Workday (or transferable expertise from similar HRIS platforms).
- Change management expertise, including communication planning and adoption strategies.
- Ability to design and deliver training sessions for HR and managers.
Attributes
- Strategic thinker with attention to detail.
- Collaborative and influential across all levels.
- Comfortable working in a fast-paced, evolving environment.
- Data-driven mindset with a focus on continuous improvement.
Success Measures & KPIs
- Performance Cycle Delivery: All key milestones (goal-setting, mid-year, year-end reviews) completed on time and within scope.
- Process Adoption: ≥90% completion rate for performance reviews across the target population.
- Quality & Consistency: Demonstrable improvement in consistency and fairness of ratings across divisions; zero critical errors in system configuration or data integrity.
- Stakeholder Engagement: Active performance management community established, with quarterly engagement sessions and ≥80% satisfaction score from HR Business Partners.
- Capability Building: At least two training sessions delivered per cycle for HR Business Partners and managers, with post-training evaluation scores averaging ≥4 out of 5.
- Continuous Improvement: Documented process improvements implemented each cycle, with year-on-year reduction in queries or escalations related to performance management.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
Reasonable adjustments
We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Senior Performance Management Lead in London employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Performance Management Lead in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Howden on LinkedIn. Ask them about their experiences and any tips they might have for landing the Senior Performance Management Lead role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by diving deep into Howden's culture and values. Think about how your experience aligns with their no-limits mindset and collaborative spirit. Be ready to share examples of how you've driven change and engaged stakeholders in your previous roles.
✨Tip Number 3
Showcase your project management skills! Be prepared to discuss specific projects where you've successfully managed performance management processes. Highlight your ability to juggle multiple priorities and deliver results on time, just like Howden expects.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Howden team. Let’s get you that interview!
We think you need these skills to ace Senior Performance Management Lead in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for performance management shine through! We want to see how your values align with ours at Howden, so don’t hold back on sharing why you’re excited about this role.
Tailor Your Experience: Make sure to highlight your relevant experience in performance management and project management. We love seeing how your past roles have prepared you for this position, so be specific about your achievements and how they relate to what we’re looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. This will help us quickly see how you fit into our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts!
How to prepare for a job interview at Howden
✨Know Your Performance Management Inside Out
Before the interview, dive deep into performance management frameworks and best practices. Be ready to discuss how you would evolve Howden's approach to drive engagement and business outcomes. Familiarise yourself with their current processes and think about how you can bring fresh ideas to the table.
✨Showcase Your Project Management Skills
Prepare examples of your project management experience, especially in managing performance cycles. Highlight specific instances where you successfully planned and delivered key milestones like goal-setting or reviews. This will demonstrate your ability to handle multiple priorities effectively.
✨Engage with Stakeholders
Think about how you would build and maintain a community of performance management representatives across divisions. Be ready to share your strategies for stakeholder engagement and how you’ve fostered collaboration in previous roles. This shows you understand the importance of communication in performance management.
✨Emphasise Change Management Expertise
Since change management is crucial for this role, prepare to discuss your experience in leading communication and adoption strategies. Share examples of how you've minimised disruption during transitions and maximised buy-in from teams. This will highlight your capability to lead effective change at Howden.
