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- Tasks: Drive claims reporting and data analytics in a dynamic insurance environment.
- Company: Join Howden, a global insurance group with a unique employee-owned culture.
- Benefits: Flexible working hours, career progression, and a supportive team atmosphere.
- Why this job: Make a real impact in the insurance sector while collaborating with a passionate team.
- Qualifications: Experience in data analytics, strong communication skills, and a background in maths or statistics.
- Other info: Embrace diversity and innovation in a role that values your unique contributions.
The predicted salary is between 42000 - 84000 £ per year.
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Role: We are looking for an experienced professional to work within our Specialty division as a Senior Claims Operations Analyst and drive forward our claims reporting offering. You will be responsible for the creation and management of all claims reporting and data analytics within Howden Specialty Claims. You will provide the first line of defence for the Team on all reporting and data matters and act as the primary interface between claims and the central MI team as well as other data and analytical teams within the Group.
What you’ll do:
- Execute all claims reporting requirements such as the development and maintenance of claims operations dashboards, production of management information to senior management, and monthly reporting.
- Utilize advanced tools such as SQL, Python/R, and BI platforms to extract and manipulate data into operational insights.
- Ensure data integrity, accuracy, and compliance with regulatory standards.
- Implement and monitor data quality controls across claims systems and within Specialty Claims.
- Work with the claims operations team to align data initiatives and projects with business goals and support or lead data driven projects.
- Engage with other data and reporting teams and stakeholders across the Group.
- Establish consistency in reporting where possible across the various teams within Specialty Claims.
- Provide operational support to the Specialty Claims Teams.
- Assist with the implementation of operational initiatives.
- Contribute to operational plans for the department to meet its business targets.
- Manage assigned projects and contribute to other projects as required.
Who we’re looking for:
- Background in maths/statistics/sciences.
- Experience working in an operational MI/data analytics role.
- Experience in the Specialty Insurance sector; London Market and/or globally and with a focus on claims.
- Expertise in BI tools such as Power BI, Tableau.
- Ability to design interactive and insightful visualizations for stakeholders.
- In-depth experience with MS Excel.
- Strong analytical and problem-solving abilities.
- Excellent stakeholder management skills.
- Excellent communication skills for presenting data insights to non-technical stakeholders.
- Ability to manage multiple priorities and meet deadlines.
- A team player, able to contribute at all levels.
- An engaging and inquisitive personality, always looking to solve problems and find solutions.
What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
Reasonable adjustments: We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Senior Claims Operations Analyst in London employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Operations Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Howden on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by brushing up on your data analytics skills. Be ready to discuss how you've used SQL, Python, or BI tools in past roles. Show us how you can turn data into actionable insights!
✨Tip Number 3
Don’t just focus on your technical skills; highlight your soft skills too! Being a team player and having excellent communication skills are key for this role, so share examples of how you've collaborated with others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the Howden family. We can't wait to see what you bring to the table!
We think you need these skills to ace Senior Claims Operations Analyst in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about the opportunity to work with us at Howden and how you can contribute to our culture.
Tailor Your CV: Make sure to customise your CV to highlight your experience in claims operations and data analytics. We love seeing how your background aligns with what we’re looking for, so don’t be shy about showcasing your relevant skills!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us quickly understand how you fit into our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Howden
✨Know Your Numbers
As a Senior Claims Operations Analyst, you'll be dealing with data all day long. Brush up on your SQL and Python skills before the interview. Be ready to discuss how you've used these tools in past roles to drive insights and improve reporting.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex data challenges in previous jobs. Think about specific situations where your analytical skills made a difference. This will demonstrate your ability to think critically and solve problems effectively.
✨Understand the Culture
Howden prides itself on its unique culture. Familiarise yourself with their values and be prepared to discuss how you align with them. Share experiences that highlight your teamwork and collaborative spirit, as they value individuals who contribute positively to the team.
✨Engage with Stakeholders
Since you'll be presenting data insights to non-technical stakeholders, practice explaining complex concepts in simple terms. Prepare to discuss how you've successfully communicated findings in the past, ensuring everyone understands the implications of the data.
