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- Tasks: Support broking teams and manage client insurance requirements with precision.
- Company: Join Howden, a diverse and inclusive company committed to positive change.
- Benefits: Fully remote work, flexible hours, and a career path you define.
- Why this job: Make a real impact in the insurance market while developing your skills.
- Qualifications: Experience with Acturis and knowledge of the Lloyds market preferred.
- Other info: Embrace a dynamic environment with opportunities for growth and sustainability.
The predicted salary is between 36000 - 60000 £ per year.
Howden are seeking a Business Services Technician who is a Product Line specialist. This role will often be a point of contact for the London based broking teams who they will support. You will also provide support to their functional management team by developing the technical knowledge of others in the team.
You will work closely with your manager and other team members, to manage the administration and support processes in relation to clients' insurance requirements in accordance with Group policy to achieve targets, develop the business and deliver an excellent and comprehensive service. You will also participate in system testing, provision of training, monitoring of data integrity, take part in various project work and will act as a technical referral point for sophisticated debiting and related issues. This role will be able to coordinate all documentation relating to London Market Premium and Policy processing, liaising with others as necessary.
Fully remote role and can be based anywhere in the UK.
What you'll be doing:
- Ensuring that client invoicing is made on time
- Ensuring that changes to policies especially relating to invoicing are supervised and monitored
- Assists in the creation of comprehensive broking, client and other types of documents
- Process slips, quotes and indications
- Keeps informed of all regulatory and legal changes which impacts on the job role
- Ensures up to date records are maintained at all times on the Company systems
- Responds appropriately to urgent issues as they arise
Who we're looking for:
- Experience in the Platform Acturis
- Knowledge of the Lloyds and London market.
- Knowledge of LPAN Production, Xchanging / DXC technology is desirable
- Solid understanding of FCA regulations as they pertain to insurance intermediaries
- Solid grasp of processes and procedures within the insurance market. Able to audit and check the work of others
- Attention to detail with ability to produce accurate documentation
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we're looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond
Diversity and Inclusion
At Howden we value diversity - there is no one Howden 'personality type'. Instead, we're looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other, in the small everyday moments and the bigger challenges
- We are determined to make a positive difference, at work and beyond
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application – if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Our sustainability promise
We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world.
Operations Technician in London employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Technician in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at Howden or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of the Lloyds and London market. Show us you know your stuff about FCA regulations and how they impact the role. Confidence is key!
✨Tip Number 3
Don’t forget to showcase your attention to detail during the interview. Bring examples of how you've produced accurate documentation in the past. We love candidates who can demonstrate their skills with real-life scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re genuinely interested in being part of the Howden team. Let’s make it happen!
We think you need these skills to ace Operations Technician in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience with the London market and any relevant technical skills. We want to see how your background aligns with the role of Operations Technician!
Showcase Your Attention to Detail: Since this role involves producing accurate documentation, it’s crucial to demonstrate your attention to detail. Use specific examples from your past work where you’ve successfully managed documentation or processes.
Highlight Relevant Experience: If you’ve worked with platforms like Acturis or have knowledge of FCA regulations, make sure to mention these! We’re looking for candidates who can hit the ground running, so let us know what you bring to the table.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and get the ball rolling on your journey with Howden!
How to prepare for a job interview at Howden
✨Know Your Stuff
Make sure you brush up on your knowledge of the Lloyds and London market, as well as the Platform Acturis. Being able to discuss these topics confidently will show that you're serious about the role and understand the industry.
✨Showcase Your Attention to Detail
Since this role involves producing accurate documentation and monitoring invoicing, be prepared to give examples of how you've demonstrated attention to detail in your previous work. Highlight any specific processes you followed to ensure accuracy.
✨Be Ready for Technical Questions
Expect questions related to FCA regulations and insurance procedures. Brush up on these areas and think of scenarios where you've had to apply this knowledge. This will help you stand out as a candidate who can handle the technical aspects of the job.
✨Demonstrate Team Spirit
Howden values collaboration, so be ready to discuss how you've worked effectively in teams before. Share examples of how you've supported colleagues or contributed to group projects, showing that you're a team player who aligns with their values.
