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- Tasks: Lead a dynamic team, manage client portfolios, and drive innovative solutions in Group Risk administration.
- Company: Join Howden, a global insurance group with a unique employee-owned culture.
- Benefits: Enjoy flexible working hours, career progression, and a supportive work environment.
- Why this job: Make a real impact while collaborating with passionate individuals in a fast-paced setting.
- Qualifications: Experience in team leadership and Group Risk administration is essential.
- Other info: Embrace diversity and define your own career path with us.
The predicted salary is between 36000 - 60000 £ per year.
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you will find like-minded people driving change at Howden.
From day one, our mission has been to create an independent business with a unique culture – one that is controlled by the people who work for it. Finding the most talented and entrepreneurial people has always been key to our success. People come to Howden for lots of different reasons, but they stay for the same one: our culture. That’s what sets us apart, and why we nurture and retain the best talent in the market.
By working closely with our clients to understand their needs, we can develop solutions that are truly best-in-class. We choose to be specialists rather than generalists, so that we have the expertise required to solve even the most complex challenges. Our entrepreneurial approach promotes innovation, integrity and a constant focus on delivering the best solutions for our clients.
We are recruiting for an experienced Group Risk administration team leader. The role involves day-to-day management responsibilities associated with leading a team of administrators, including coaching and mentoring, as well as contributing to the strategic direction of the Group Risk administration business. Managing the administration associated with a small portfolio of clients also forms part of the role.
The role is predominantly based in London and the team to be managed has responsibility for providing operational support to clients in relation to their Group Life Assurance, Group Income Protection, Group Critical Illness and related schemes. You will work in a high volume and fast-paced environment, where teamwork and continuous improvement are key. As a business regulated by the Financial Conduct Authority, you will be expected to uphold the highest standards of integrity and professionalism.
If you have team leader and administration experience of Group Risk, either in an intermediary, insurer or client environment, we would like to hear from you.
What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond
Reasonable adjustments: We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Permanent
Client Services Team Leader in London employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Team Leader in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Howden on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by understanding Howden's values. They love innovation and teamwork, so think of examples from your past that showcase these traits. Show them you’re a perfect fit!
✨Tip Number 3
Don’t just apply and wait! Follow up on your application through our website. A quick message expressing your enthusiasm can make you stand out from the crowd.
✨Tip Number 4
Be ready to discuss how you can contribute to their mission. Think about how your experience in Group Risk can help drive change and improve client solutions. They want to see your passion!
We think you need these skills to ace Client Services Team Leader in London
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your passion for the role and how you align with our culture.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in team leadership and administration. Show us how your skills can contribute to our mission at Howden and why you’re the perfect fit for the Client Services Team Leader role.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Use specific examples to demonstrate how you've made a positive impact in previous roles, especially in high-volume environments like ours.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows your enthusiasm for joining our team!
How to prepare for a job interview at Howden
✨Understand the Company Culture
Before your interview, take some time to really get to know Howden's culture. They value teamwork, innovation, and a no-limits mindset. Think about how your own values align with theirs and be ready to share examples that demonstrate this during your chat.
✨Showcase Your Leadership Skills
As a Client Services Team Leader, you'll need to lead and mentor a team. Prepare specific examples of how you've successfully managed teams in the past, focusing on coaching and strategic direction. Highlight any experiences where you’ve driven change or improved processes.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in a fast-paced environment. Think of scenarios where you've had to handle high volumes of work or complex challenges. Be ready to explain your thought process and the outcomes of your decisions.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team's current challenges or how they measure success in the role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.