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- Tasks: Manage claims, build relationships, and ensure excellent service for clients and insurers.
- Company: Join Howden, a global leader in insurance with a people-first culture.
- Benefits: Enjoy work/life balance, career progression, and a supportive team environment.
- Why this job: Make a real impact while developing your skills in a dynamic industry.
- Qualifications: Strong communication skills and a passion for client service.
- Other info: Be part of a collaborative team that values your contributions and growth.
The predicted salary is between 28800 - 48000 £ per year.
Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no‑limits mind‑set, and our strength lies in our ability to collaborate as a powerful international team comprised of over 20,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people‑first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.
Why work at Howden? We have always been employee‑owned and driven by entrepreneurial spirit. Right from the beginning, we’ve focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head‑hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden.
The Role: A key liaison between the client and the insurer for day to day claims administration, ensuring claims are administered in line with the expected standards, regulatory requirements and that an excellent service level is maintained.
What you’ll do:
- Manage and prioritise your workload, supporting senior team members while gradually taking on more independent responsibility.
- Lead assigned claims projects and contribute to wider team initiatives.
- Build strong relationships with insurers, clients, and internal stakeholders to support smooth claims handling.
- Prepare, present, and negotiate claims with insurers, ensuring clear documentation, accurate data, and timely updates for all parties.
- Maintain delegated authority contracts and ensure all activity meets compliance, regulatory, and internal standards.
- Keep clients informed throughout the claims process, resolving queries and ensuring a high‑quality service experience.
- Maintain accurate records, claims data, and management information to support reporting and internal processes.
- Collaborate with shared services teams and elevate issues appropriately.
- Stay up to date with industry, legal, and regulatory developments, actively developing your technical knowledge and coverage analysis skills.
- Represent the team in client and insurer meetings, helping to strengthen long‑term relationships.
Who we’re looking for:
Claims Analyst in London employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Analyst in London
✨Tip Number 1
Network like a pro! Reach out to current employees at Howden on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing a role as a Claims Analyst.
✨Tip Number 2
Prepare for the interview by understanding Howden's culture and values. Think about how your skills align with their people-first approach and be ready to share examples of how you've contributed to team success in the past.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be prepared to discuss specific claims scenarios and how you would handle them, demonstrating your ability to maintain high service levels and compliance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Howden team.
We think you need these skills to ace Claims Analyst in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how your passion aligns with our people-first approach and how you can contribute to our collaborative culture.
Tailor Your CV: Make sure to customise your CV for the Claims Analyst position. Highlight relevant experience and skills that match the job description. We love seeing how your unique background can add value to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the clarity we strive for in our claims processes.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Howden family!
How to prepare for a job interview at Howden
✨Know Your Claims Inside Out
Before the interview, brush up on your knowledge of claims processes and regulations. Familiarise yourself with common industry terms and recent developments in insurance. This will not only show your expertise but also demonstrate your commitment to staying informed.
✨Showcase Your Relationship-Building Skills
Since the role involves liaising with clients and insurers, prepare examples of how you've successfully built relationships in previous roles. Think about specific situations where you resolved conflicts or improved communication, as this will highlight your interpersonal skills.
✨Demonstrate Your Organisational Skills
Managing and prioritising workloads is key for a Claims Analyst. Be ready to discuss how you organise tasks and manage deadlines. You could even share a time when you juggled multiple projects and how you ensured everything was completed on time.
✨Prepare Questions That Matter
Interviews are a two-way street, so come prepared with thoughtful questions about Howden's culture, team dynamics, and growth opportunities. This shows you're genuinely interested in the company and helps you assess if it's the right fit for you.
