Business Analyst in London

Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.People join Howden for many different reasons, but they stay for the same one: our culture. It\’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you\’ll find like-minded people driving change at Howden.Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 22,000 employees spanning over 100 countries.Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There\’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That\’s Howden.Howden are embarking on a number of strategic systems and technology transformation initiatives for its Specialty Business unit and regions across the globe.ROLE PURPOSE:To work as a bridge between business, technology and solution providers to enhance the efficiency and effectiveness of services, products, and processes.To help leverage data insight and identify opportunities for improvement, as well as recognize potential issues and offer solutions.KEY ACCOUNTABILITIESPlanning and Strategy:Helps to shape business strategy through the understanding of how BI/data and business process reengineering can be used to address current and emerging business and IT solution needs

Deliver assigned projects and contributes to other projects and initiatives as required

Technology:Identifies, gathersanddocuments data/business requirementss

Shareidentified requirements with thestakeholders

Outlinepossible solutionsand makesrecommendationsto thestakeholders

Performanalysis for projects, using Agilemethodology: (e.g.user stories and backlog priority management)

Support the provision oftraining and the production of reference documentation forsystems

Follows the appropriate delivery methodology to produce high qualitywork

Participate inretrospective reviews andhelp toadjuststrategy and delivery methodologygoing forward,taking lessonslearnt into account

Review and validate data to ensure it meets the business requirements

Develop and help maintain products

Perform data analysis to identify and understand anomalies when required

Policy, Process and Procedures:Ensures up-to-date records are maintained at all times on the Group systems

Keep informed of legal and regulatory developments relevant to the Group

Follow company processes and procedures

Environment, Customer Focus and Relationships:ClientsDevelop strong relationships with the Business Units within the Group

Acts as a point of contact for business requirements, project issues and queries

Facilitate smooth communication between various parties within the Group

Resolve business issues relating to assigned projects and escalates them to Lead Business Analyst if needed

Suppliers/MarketsMaintain relationships with third party solution providers

OtherEnsure that the technical team\’s understanding of the project is aligned with client requirements

Consistently deliver an excellent and comprehensive service

Promote company values and contributes to a positive culture

People Management/Personal Development:Act as a role model by demonstrating a positive attitude and promoting continuous improvement

Displayand instillapositive,highly collaborative and business-centric culture

Actively undertake personal development to ensure up-to-date knowledge and understanding of best practices

Collaborate with a team of BAs across multiple projects

Remain aware of external, industry, legal and regulatory developments to ensure practices and outputs are of a sufficiently high standard

KNOWLEDGE/EXPERIENCESKILLS/BEHAVIOURSQUALIFICATIONSExperience working in broking or underwriting systems related projects

Experience working as Business Analyst (preferably at least 2 years)

Proven experience of the full lifecycle of a project

Experience working in Agile project environment

Experience participating in or running workshops, managing discussions with confidence and leadership

Experience working in the Insurance industry would be an advantage, particularly in the London Market

Able to perform detailed business analysis in a small, fast-moving team with shifting priorities

Demonstrated ability to deliver high quality business analysis to meet deadlines

Skilled in conveying information using various artifacts such as: conceptual architecture, mock-up screens and wireframes

Skilled in creating accurate technical documentation that is easily understood by target audience

Proficient use of Agile project management tools (Confluence, Jira, Azure DevOps boards, Trello, Basecamp)

Proficient user of office productivity tools (e.g. Microsoft Office products)

Knowledge of MoSCoW, SWOT, PESTLE, RACI charts, stakeholder mapping and other methodologies

Understanding of data tools (e.g. SQL, Python etc.)

Excellent listening and communication skills

Advanced presentation skills

Able to build productive working relationships across the team and with key stakeholders

GCSEs or equivalent including English and Maths, are essential

Technically relevant qualifications

Optional: BCS Diploma in Business Analysis, CII Certified

What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we\’re looking for individuals who share the same values as us:Our successes have all come from someone brave enough to try something new

We support each other in the small everyday moments and the bigger challenges

We are determined to make a positive difference at work and beyond

Reasonable adjustments We\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.If you\’re excited by this role but have some doubts about whether it\’s the right fit for you, send us your application – if your profile fits the role\’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.Permanent

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