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- Tasks: Provide top-notch application support and user training for the Acturis platform.
- Company: Join Howden, a leader in insurance solutions with a supportive team culture.
- Benefits: Enjoy flexible hours, remote work, and opportunities for professional growth.
- Other info: Home-based role with occasional travel for team collaboration.
- Why this job: Make a difference by enhancing user satisfaction and ensuring compliance.
- Qualifications: 3+ years of Acturis experience and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Howden is seeking an experienced Support Analyst to join the Acturis Support team, providing high‑quality application support, user training, and continuous improvement across the Acturis platform. The role requires a minimum of 3 years' experience in Acturis, strong communication skills, and a solid understanding of insurance operations. The position offers flexible working hours and is home based with occasional travel. Join us in ensuring compliance with regulations and enhancing user satisfaction.
Acturis Support Analyst - Remote | Flexible Hours in London employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Acturis Support Analyst - Remote | Flexible Hours in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and tech sectors. We all know that sometimes it’s not just what you know, but who you know that can help you land that Acturis Support Analyst role.
✨Tip Number 2
Prepare for those interviews by brushing up on your Acturis knowledge. We recommend creating a list of common questions and practicing your responses. Show them you’re not just experienced, but also passionate about improving user satisfaction!
✨Tip Number 3
Don’t forget to showcase your communication skills! During interviews, be clear and concise when discussing your experience. We want to see how you can effectively train users and support the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Acturis Support Analyst - Remote | Flexible Hours in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Acturis and any relevant skills. We want to see how your background aligns with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Acturis Support Analyst role and how your skills can contribute to our team. Keep it engaging and personal.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Howden
✨Know Your Acturis Inside Out
Make sure you brush up on your Acturis knowledge before the interview. Familiarise yourself with its features, common issues users face, and how to resolve them. This will show that you're not just experienced but also proactive in understanding the platform.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice explaining complex concepts in simple terms. You might be asked to demonstrate how you'd train a user on the Acturis platform, so think of examples where you've successfully communicated technical information in the past.
✨Understand Insurance Operations
Having a solid grasp of insurance operations is crucial. Brush up on industry terminology and processes, and be ready to discuss how your experience aligns with the needs of the role. This will help you connect your background to the job requirements effectively.
✨Prepare for Flexibility Questions
Since the position offers flexible hours, be prepared to discuss how you manage your time and work independently. Think of examples where you've successfully balanced multiple tasks or adapted to changing priorities, as this will highlight your suitability for a remote role.