Leadership Learning & Talent Partner

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Job Overview

The Leadership, Learning & Talent Partner will proactively partner with the UK business to deliver our first-class people strategy, aligned with attracting and retaining talent, embedding performance development and fostering a learning culture based on values and behaviours throughout the business.

Key Responsibilities

Strategic Partnership

• Collaboratively develop and embed the People Plan across the DUAL UK business, supporting its growth and future development.
• Work with the DUAL UK Head of HR, Howden Group Head of Talent and Leadership and Development (L&D) team to formulate the learning and talent framework, budget, and delivery.
• Partner with the Group HR Centres of Excellence (e.g., HRES, L&D, Recruitment, HRIS, Reward) to continuously improve offerings to the business, supporting them to achieve their highest potential.

Learning and Development

• Establish and enhance a profound learning culture, considering the full learning lifecycle (needs analysis, design, delivery, facilitation, coaching, and measuring impact).
• Provide technical L&D expertise and guidance to the DUAL UK HR team and business stakeholders to translate development needs into cost-efficient, effective, and compliant solutions.
• Support and develop talent through high-performance culture initiatives, empowering managers with robust processes and frameworks.
• Collaborate with internal and external stakeholders to develop a specialized portfolio of learning products and solutions.
• Define L&D business needs and design and deliver value add training to tailor and enhance learning experience.

Innovation and Improvement

• Utilize data from HRIS, People Surveys, and market intelligence to inform decision-making and drive positive change.
• Design and develop commercially relevant learning solutions in partnership with the DUAL UK HR Business Partnering team and Group L&D team, conducting diagnostics and needs analysis.
• Promote and implement best-in-class learning experiences from strategy to value delivery, incorporating industry-leading practices.

Operational Excellence

• Deliver engaging induction plans for new starters and integrating businesses, in collaboration with HRBPs.
• Administer learning schedules, maintain participant records, and support the ongoing review and evaluation of learning materials, working with the Compliance team to review, monitor and enhance e -earning.
• Ensure compliance with regulatory requirements and effectively utilize the apprenticeship levy.

Engagement and Inclusion

• Actively participate in Group ERGs, networking, and events to provide insights and actions to improve inclusion, diversity, culture, and engagement.
• Oversee and manage Early Careers Programs, apprenticeships, and corporate partnerships (e.g., King\’s Trust) for effective training and development execution.

Metrics and Reporting

• Define and manage metrics/KPIs for the Head of HR and L&D team, analyzing training outcomes to make data-driven recommendations for continuous improvement.
• Provide key data and analytics to inform the learning strategy and ensure optimal delivery outcomes.

Qualifications

• Proven experience in a senior L&D role, with a track record of developing and implementing learning strategies.
• Strong stakeholder management skills and the ability to influence at all levels.
• Excellent analytical skills, with the ability to use data to inform decisions and measure impact.
• Experience in defining, designing and delivering both virtual and in-person training sessions.
• Knowledge of industry-leading learning practices and learning technologies.
• We are looking for a dynamic and innovative professional who is passionate about learning and development and can drive our people strategy to new heights. If you are ready to make a significant impact, we would love to hear from you.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new

• We support each other in the small everyday moments and the bigger challenges

• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you\’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

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