At a Glance
- Tasks: Handle queries and produce professional documentation in a fast-paced environment.
- Company: Join Howden, a supportive company that values innovation and teamwork.
- Benefits: Flexible hours, hybrid working, and a culture of support and growth.
- Other info: Opportunities for career advancement and personal development.
- Why this job: Make a positive impact while developing your skills in commercial insurance.
- Qualifications: GCSE Maths and English; insurance knowledge is a plus.
The predicted salary is between 25000 - 35000 £ per year.
Overview
- Prioritise and handle all work promptly and accurately.
- Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
- Produce accurate and professional documentation at all times.
- Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premiums.
- Refer all queries that fall outside own experience, knowledge and authority to senior staff.
- Re-marketing exercises.
- Issuing renewal documentation.
- Dealing with client payments in line with Howden procedures.
- Data input.
- Participating in meetings as and when required.
Knowledge
- Knowledge of commercial insurance is desirable.
- Acturis Knowledge is preferred.
Skills
- Accuracy and attention to detail.
- Good literacy and numeracy.
- Ability to process work quickly and efficiently.
- Ability to prioritise work and meet deadlines.
Qualifications
- GCSE Maths and English (or equivalent).
- Certificate in Insurance (desirable).
Benefits
- Our successes have all come from someone brave enough to try something new.
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
Account Handler - Commercial & Schemes in Kent employer: Howden
At Howden, we pride ourselves on being an excellent employer, offering a supportive work culture that encourages innovation and collaboration. Our commitment to employee growth is evident through our flexible working arrangements and dedication to making reasonable adjustments, ensuring that every team member can thrive in their role as an Account Handler. Located in a dynamic environment, we provide opportunities for meaningful contributions while fostering a sense of community and shared success.
