At a Glance
- Tasks: Build relationships with high-net-worth clients and support their insurance needs.
- Company: Join a successful team in a dynamic insurance company.
- Benefits: Enjoy excellent training, career progression, and a range of health and lifestyle perks.
- Other info: Access to discounts, professional qualifications, and a vibrant workplace culture.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Experience in client relations and a passion for customer service is essential.
The predicted salary is between 30000 - 40000 £ per year.
We are actively looking for an Account Handler to join our growing Private Clients team. This is a great office-based opportunity to join a highly successful team and develop your experience and career within High-net-worth insurance. You will be responsible for building relationships with an existing book of clients and working closely with the wider team to achieve objectives.
Key Accountabilities
- Working with existing clients and supporting their needs and building relationships.
- Attending meetings, taking notes, speaking to insurers, working through renewal presentations and renewal terms.
- Updating and maintaining collection specifications.
- Identifying and exploring opportunities for existing clients to drive the best possible outcome for parties.
- Expand your insurance knowledge and become Cert CII qualified.
- Advise on products and solutions - thinking about client needs and referring identified opportunities.
Skills & Experience
- You will have experience developing and building long-lasting relationships with Private or HNW Clients.
- You must have a passion for excellent customer service.
- You are able to work closely with colleagues to support on larger accounts from start to finish.
- You are tenacious and have a business curiosity.
- You are willing to learn, as every day will be different.
- You are consultative, have the ability to question effectively and will be an active listener.
Rewards
We believe that great work and dedication should be rewarded, that's why we offer:
- Excellent training and development schemes with accelerated career progression.
- Company funded CII professional qualification.
- Enhanced maternity & paternity policies.
- Cycle to work loan scheme available to all employees.
- Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection.
- Access to hundreds of high-street retailer discounts through our reward and recognition platform.
- Employee Assistance Programme (EAP) to support employees outside of work.
Additional Benefits
We believe that great work and dedication should be rewarded, that's why we offer:
- 25 days holiday (plus bank holidays), increasing through length of service.
- A set of core benefits, designed with your health and financial protection in mind:
- Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen.
- Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury.
- Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025.
- Access to a Healthcare Cashplan, which gives you access to a variety of health-related benefits.
- Access to a host of lifestyle and financial benefits that you can choose from:
- Discounts on gym membership across the UK.
- Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase.
- Access to discounted personal health policies - Critical illness, private medical, dental plans.
- A range of insurance products available commission-free, including home, motor, travel and specialist vehicles.
- Access to hundreds of high-street retailer discounts.
- Employee Assistance Programme (EAP) to support employees outside of work.
Account Handler in Farnborough employer: Howden
Join our dynamic Private Clients team as an Account Handler, where you'll thrive in a supportive office environment that champions professional growth and development. With excellent training opportunities, company-funded qualifications, and a culture that prioritises employee well-being through generous benefits and a focus on work-life balance, we are committed to helping you build lasting relationships with high-net-worth clients while advancing your career in the insurance sector.
StudySmarter Expert Advice🤫
We think this is how you could land Account Handler in Farnborough
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, or even hit up LinkedIn to find folks who can give you the inside scoop on opportunities.
✨Tip Number 2
Practice your pitch! You never know when you'll bump into someone who could help you land that Account Handler role. Have a quick summary of your experience and what you bring to the table ready to go.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to check our website for openings! We’re always looking for passionate individuals to join our team, and applying directly through us shows you’re serious about being part of the StudySmarter family.
We think you need these skills to ace Account Handler in Farnborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your experience with high-net-worth clients and any relevant insurance knowledge to show us you’re the right fit.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about this role. Share specific examples of how you've built relationships with clients and how you can contribute to our Private Clients team.
Showcase Your Customer Service Skills:We love candidates who are passionate about customer service. In your application, give us examples of how you've gone above and beyond for clients in the past. This will help us see your dedication to excellent service.
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Howden
✨Know Your Clients
Before the interview, take some time to research the types of high-net-worth clients the company works with. Understanding their unique needs and challenges will help you demonstrate your ability to build strong relationships and provide tailored solutions.
✨Showcase Your Customer Service Skills
Be ready to share specific examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond for a client, as this will highlight your passion for delivering top-notch service.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle certain situations, like managing a difficult client or identifying new opportunities. Practise your responses to these scenarios, focusing on your consultative approach and active listening skills.
✨Express Your Willingness to Learn
Since the role involves continuous learning and development, make sure to convey your enthusiasm for gaining new knowledge, especially regarding insurance products. Mention any relevant courses or qualifications you're interested in pursuing, like the Cert CII.
