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- Tasks: Collaborate with divisions to optimise processes and drive tangible improvements.
- Company: Dynamic company focused on innovation and process optimisation.
- Benefits: Flexible hours, hybrid working, and a commitment to diversity and inclusion.
- Other info: Join a supportive team that values curiosity and continuous learning.
- Why this job: Make a real impact by redesigning workflows and embedding new technologies.
- Qualifications: Experience in business analysis and process improvement is essential.
The predicted salary is between 45000 - 55000 £ per year.
The role Divisional Business Analysts sit at the front line of the Process Optimisation Programme, working directly with divisions to redesign how work is done and deliver tangible improvements. The role exists to partner closely with process owners, turning analysis into action through structured design sprints while contributing to the enterprise process architecture and helping embed new, more efficient ways of working.
What you’ll be doing
- Act as a hands‑on delivery partner to one or more divisions, building strong relationships with process owners.
- Map, analyse and document end‑to‑end insurance processes using agreed enterprise standards.
- Contribute to building and maintaining the enterprise process inventory, hierarchies and metadata.
- Identify, size and progress optimisation opportunities within divisional processes.
- Facilitate and support structured design sprints on priority processes.
- Challenge existing workflows constructively, focusing on simplification, flow and customer outcomes.
- Support implementation of redesigned processes, ensuring changes are practical and adopted.
- Identify opportunities to embed AI, automation and technology into day‑to‑day workflows.
- Ensure process changes operate effectively within regulatory and control requirements.
- Share learning and good practice across divisions to support capability uplift.
Who we’re looking for
- Proven experience in business analysis, process improvement or business process management roles.
- Strong facilitation skills, with experience working directly with operational stakeholders.
- Demonstrable experience mapping and improving end‑to‑end processes.
- Understanding of process improvement approaches such as Lean or similar methodologies.
- Experience working in regulated environments, with awareness of controls and risk considerations.
- Ability to work in ambiguity and drive progress in complex environments.
- Insurance experience is highly desirable, with understanding of insurance operations and workflows.
- Curiosity and practical interest in AI, automation and new ways of working.
Qualifications
- Relevant business analysis or process improvement qualification is desirable.
- Strong written and verbal English, with the ability to communicate clearly.
- Good numeracy skills, with confidence working with process data and insights.
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
Diversity and Inclusion
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Divisional Business Analyst employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Divisional Business Analyst
✨Tip Number 1
Network like a pro! Reach out to current employees in similar roles or departments. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for those interviews by practising your responses to common questions. Think about how your experience aligns with the role of a Divisional Business Analyst and be ready to share specific examples of your process improvement successes.
✨Tip Number 3
Show off your analytical skills during the interview! Bring along a portfolio or examples of your past work that demonstrate your ability to map and improve processes. Visuals can really make your points stand out.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the role and highlighting a key point from your conversation can keep you fresh in their minds.
We think you need these skills to ace Divisional Business Analyst
Some tips for your application 🫡
Show Your Analytical Skills: When you're writing your application, make sure to highlight your experience in business analysis and process improvement. We want to see how you've turned analysis into action in previous roles, so share specific examples that demonstrate your skills.
Be Clear and Concise: Strong written communication is key for this role. Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your experiences and qualifications.
Tailor Your Application: Make sure to tailor your application to the Divisional Business Analyst role. Reference the job description and align your skills and experiences with what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Howden
✨Know Your Processes
Before the interview, brush up on your knowledge of end-to-end insurance processes. Be ready to discuss how you've mapped and improved these in past roles. This will show that you understand the core responsibilities of a Divisional Business Analyst.
✨Showcase Your Facilitation Skills
Prepare examples of how you've successfully facilitated discussions with operational stakeholders. Highlight any structured design sprints you've led or participated in, as this is crucial for the role. Being able to demonstrate strong facilitation skills will set you apart.
✨Emphasise Process Improvement Methodologies
Familiarise yourself with Lean and other process improvement methodologies. Be ready to discuss how you've applied these approaches in previous roles to drive optimisation. This will align well with the company's focus on delivering tangible improvements.
✨Curiosity About AI and Automation
Express your interest in AI, automation, and new ways of working during the interview. Share any relevant experiences or ideas on how these technologies can be embedded into workflows. This shows you're forward-thinking and aligned with the company's goals.