At a Glance
- Tasks: Support the commercial team with various administration tasks and client communication.
- Company: Join Howden, a global insurance group with a strong employee ownership culture.
- Benefits: Flexible working options, career growth opportunities, and a supportive team environment.
- Why this job: Be part of a dynamic team dedicated to providing outstanding service and making a positive impact.
- Qualifications: 2 years of admin experience; construction or insurance background is a plus.
- Other info: Enjoy a balanced work experience with the option for hybrid working.
The predicted salary is between 36000 - 60000 £ per year.
Who are we? Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
At Howden - Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
Howden - Corporate & Commercial are on the hunt for a Construction Administrator to join the team in Maidstone (initially the office will be in Sevenoaks but is moving to Maidstone February/ March 2026). As a Construction Administrator you will support with the day-to-day tasks in the office. We are looking for a bright, personable, self-motivated individual for this role. You will be supporting a team to provide clients with appropriate advice and a quality service to meet their individual needs. Join us and be part of a team dedicated to providing outstanding service to our clients. We promote personal and professional growth. This is a full-time, permanent position with the option to work 3 days per week in our Maidstone office for a balanced work experience.
Overview:
- To support the commercial team in a wide variety of administration tasks
- Assist in handling and directing incoming calls and emails
- Ensuring records are kept up to date
- Following up on any outstanding requirements from client questions ensuring they are actioned by an appropriate team member
- Dealing with the post on a daily basis
- Diary Management
- Filing
- Providing quotes liaising with key stakeholders
- Distribution of post to the correct people within the business
- Doing ad hoc work as and when requested
Knowledge:
- A minimum of 2 years experience in an administration position.
- Construction background – desirable
- Insurance experience – desirable
- Knowledge on all Microsoft packages
Skills:
- Accuracy and attention to detail
- Ability to process work quickly and efficiently
- Ability to prioritise work and meet deadlines
- Excellent client service skills
- Good negotiation and broking skills
- Excellent oral and written communication skills
- Ability to gather and analyse information from the client
- Ability to identify and respond appropriately to an individual client’s level of understanding
- Ability to persuade and influence others
Qualifications:
- GCSE Maths and English (or equivalent)
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond
Reasonable adjustments
We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Construction Administrator - Corporate & Commercial employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Construction Administrator - Corporate & Commercial
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Howden's culture and values. Show us that you understand what makes our team special and how you can contribute to our mission of providing outstanding service.
✨Tip Number 3
Practice your communication skills! As a Construction Administrator, you'll need to be clear and concise. Try mock interviews with friends or family to get comfortable with articulating your thoughts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you're genuinely interested in being part of the Howden family.
We think you need these skills to ace Construction Administrator - Corporate & Commercial
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you align with our culture at Howden.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience, especially in administration and any construction or insurance background. We love seeing how your skills can contribute to our team!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured information that’s easy to read. Remember, attention to detail is key, so proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Howden
✨Know Your Stuff
Before the interview, make sure you understand Howden's values and culture. Familiarise yourself with their approach to commercial insurance and how they support clients. This will help you connect your experience to their mission and show that you're genuinely interested in the role.
✨Showcase Your Skills
Highlight your administration experience, especially in construction or insurance. Be ready to discuss specific examples where you've demonstrated accuracy, attention to detail, and excellent client service skills. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the team dynamics, the transition to Maidstone, or how they measure success in the Construction Administrator role. This shows that you're engaged and thinking about how you can contribute to the team.
✨Be Personable and Professional
Since Howden values a bright and personable individual, let your personality shine through while maintaining professionalism. Smile, make eye contact, and be enthusiastic about the opportunity. Remember, they’re looking for someone who fits into their collaborative culture.