Communications & Engagement Manager

Join to apply for the Communications & Engagement Manager role at Howden

Howden World Programme: Communications & Engagement Manager

Job Summary

Today there are numerous ways of working across our many businesses, countries, and 22,000 colleagues. Howden World is a new initiative that looks to harmonise these ways of working and unite our colleagues around the world. This programme will transform how we work and collaborate. As such, current ways of working will need mapping to the new technologies and proposed ways of working. We are therefore in need of a proactive individual to assist in the deployment and adoption of Howden World across our organisation. We are looking for a skilled communicator who can support our business on the journey, identifying how their existing ways of working would map and translate into the new world, and leverage the new tools at their disposal to deliver efficiencies and added value.

This role will work closely as part of our change and communications team to support the rollout of our new internal communication platform to over 20,000+ colleagues across our global business. This role will support project coordination, user engagement and training, to ensure a seamless rollout and positive user experience.

This role is initially a 3-month fixed term contract, reporting within the Change Team working closely with our Programme Team, Group and Regional Communication functions.

Key Responsibilities

• Project Support: Working as part of the programme team in coordinating rollout activities, timelines, and stakeholder communications.
• Local Business Support: Acting as an interface between the programme team and comms team, working with local business leads and comms teams to assess current channels and existing ways of working, and support mapping and adapting to the new channels and ways of working. A key aspect is helping the business understand the value of the new platform for day-to-day marketing and business development activities and enabling cross-selling opportunities.
• Collaboration: Work with the Group Communications team to disseminate templates and change communications to support the local launch of Howden World.
• Communication Delivery and Content Management: Contribute to strategy and develop materials to help people understand and adopt change, including content creation, emails, coordinating with video production specialists, and supporting tactical communications as needed.
• Content Management: Help manage and update content within the Howden World SharePoint platform.

Skills and experience

• Familiarity with Microsoft 365 tools, especially Teams and SharePoint, and experience with social platforms such as Viva Engage.
• Ability to create clear, succinct communications for diverse audiences and languages.
• Excellent copywriting skills and attention to detail.
• Exceptional communication and interpersonal skills.
• Organised, detail-oriented, and able to manage multiple tasks simultaneously.
• Proven experience working with a wide range of stakeholders, including senior leaders, technical SMEs, and colleagues outside the UK.
• Drive and desire to showcase communication skills in a fast-paced, entrepreneurial environment.
• Ability to build relationships and empathy with people at all levels of the organisation.
• Ability to create engaging communication materials.

Background

In addition to the above skills, we are looking for someone with:

• Experience working in a global and diverse organisation.
• Experience in business development or a marketing background is beneficial.
• Experience with Microsoft tools and internal social tools (e.g. Workplace, Viva Engage).
• Ability to work in a matrix and fast-paced environment.
• Six years+ experience delivering communications within significant and/or complex change programmes.
• Experience in financial services/insurance is beneficial but not essential.

Professional Qualifications

• A degree-level (or equivalent) qualification with a Marketing or Communications major or equivalent experience.

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology

Industries

• Technology, Information and Media

Referrals increase your chances of interviewing at Howden by 2x

Get notified about new Engagement Manager jobs in London, England, United Kingdom.