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- Tasks: Engage with clients and support the Commercial Account Executives in achieving high retention rates.
- Company: Join Howden, a forward-thinking insurance company making a positive impact in communities.
- Benefits: Enjoy 22 days holiday, life assurance, pension contributions, and discounts on lifestyle benefits.
- Why this job: This role offers career progression, diverse tasks, and a chance to make a difference.
- Qualifications: Strong attention to detail and relationship-building skills are essential; willingness to learn is key.
- Other info: Entry-level position with full-time hours in a rapidly growing team.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the Commercial Account Handler role at Howden. With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities.
We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years, and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.
About you:
- You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process.
- You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards.
- You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements.
- You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and further your professional qualifications.
- You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis.
Rewards:
- 22 days holiday (plus bank holidays), increasing through length of service.
- A set of core benefits, designed with your health and financial protection in mind:
- Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen.
- Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury.
- Contributory pension scheme - 5% employer contribution and 5% employee contribution.
- Access to a Healthcare Cashplan, which gives you access to a variety of health-related benefits.
- Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK, Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase.
- Access to discounted personal health policies - Critical illness, private medical, dental plans.
- A range of insurance products available commission free, including home, motor, travel and specialist vehicles.
- Access to hundreds of high-street retailer discounts.
Seniority level: Entry level
Employment type: Full-time
Job function: Insurance
Commercial Account Handler employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler
✨Tip Number 1
Familiarise yourself with Howden's mission and values. Understanding their approach to client relationships and community impact will help you align your answers during interviews, showcasing that you're a good fit for their culture.
✨Tip Number 2
Network with current employees or alumni who work at Howden. Engaging in conversations about their experiences can provide valuable insights into the role and the company, which you can leverage during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've built and maintained client relationships in the past. This is crucial for the Commercial Account Handler role, so having concrete stories ready will demonstrate your capability.
✨Tip Number 4
Stay updated on industry trends and challenges in the insurance sector. Being knowledgeable about current events will not only impress your interviewers but also show your commitment to the field and readiness to tackle the role's responsibilities.
We think you need these skills to ace Commercial Account Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Commercial Account Handler. Review the job description carefully and note the key skills and attributes required.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your attention to detail, relationship-building abilities, and any experience in the insurance sector.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how your background makes you a great fit for the team at Howden.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and well-presented.
How to prepare for a job interview at Howden
✨Research Howden's Values
Before your interview, take some time to understand Howden's mission and values. They focus on using insurance as a tool for positive change, so be prepared to discuss how your personal values align with theirs.
✨Showcase Your Attention to Detail
As a Commercial Account Handler, attention to detail is crucial. Be ready to provide examples from your past experiences where your meticulousness made a difference, especially in reviewing documentation or managing client relationships.
✨Demonstrate Relationship-Building Skills
This role requires strong relationship management. Prepare to discuss how you've successfully built rapport with clients or stakeholders in the past, and think of specific strategies you used to maintain those relationships.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you handle various client scenarios. Think about potential challenges you might face in this role and how you would address them effectively.
