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- Tasks: Engage with clients, manage documentation, and support account executives in a dynamic environment.
- Company: Join Howden, a leader in insurance, committed to making a positive impact in communities.
- Benefits: Enjoy 22 days holiday, life assurance, pension contributions, and discounts on lifestyle perks.
- Why this job: This role offers career growth, diverse tasks, and a chance to make a real difference.
- Qualifications: Attention to detail and strong relationship-building skills are essential; willingness to learn is key.
- Other info: Perfect for entry-level candidates looking to kickstart their career in the insurance industry.
The predicted salary is between 28800 - 43200 £ per year.
Who are we?Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no‐limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It\’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you\’ll find like‐minded people driving change at Howden.
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID‐19 vaccine development to de‐risking the carbon market, we\’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.
We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team has grown rapidly over the last 14 years, and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.
About you
You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process.
You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards.
You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements.
You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications.
You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis.
RewardsWe believe that great work and dedication should be rewarded, that\’s why we offer:
22 days holiday (plus bank holidays), increasing through length of service
A set of core benefits, designed with your health and financial protection in mind:
Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen
Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025
Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits
Access to a host of lifestyle and financial benefits that you can choose from:
Discounts on gym membership across the UK
Salary sacrifice schemes – Travel Insurance, Cycle to Work, Car leasing, Technology purchase
Access to a range of insurance polices through Howden at discounted rates
Access to hundreds of high‐street retailer discounts
What do we offer in return?A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we\’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new.
We support each other in the small everyday moments and the bigger challenges.
We are determined to make a positive difference at work and beyond.
Reasonable adjustmentsWe\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you\’re excited by this role but have some doubts about whether it\’s the right fit for you, send us your application – if your profile fits the role\’s criteria, we\’ll be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Permanent
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Commercial Account Handler employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler
✨Tip Number 1
Familiarise yourself with Howden's values and mission. Understanding their commitment to using insurance as a tool for positive change will help you align your responses during any interviews or conversations with the recruitment team.
✨Tip Number 2
Network with current employees on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when discussing your fit for the role.
✨Tip Number 3
Prepare to discuss your experience in building client relationships. Think of specific examples where you've successfully managed client expectations or resolved issues, as this is crucial for the Commercial Account Handler role.
✨Tip Number 4
Stay updated on industry trends and challenges in the insurance sector. Being knowledgeable about current events can demonstrate your passion for the field and your proactive approach to learning.
We think you need these skills to ace Commercial Account Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Commercial Account Handler. Familiarise yourself with the skills required, such as attention to detail and relationship-building, which are crucial for this position.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your ability to manage client relationships and any previous experience in the insurance sector or similar roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for Howden and their mission to change the insurance narrative.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented clearly. A polished application reflects your attention to detail.
How to prepare for a job interview at Howden
✨Research Howden Thoroughly
Before your interview, make sure to research Howden and its values. Understand their approach to insurance and how they aim to make a positive impact in the community. This will help you align your answers with their mission and demonstrate your genuine interest in the company.
✨Showcase Your Attention to Detail
As a Commercial Account Handler, attention to detail is crucial. Be prepared to discuss examples from your past experiences where your meticulousness made a difference. Highlight any relevant skills or tools you use to ensure accuracy in documentation and client interactions.
✨Demonstrate Relationship-Building Skills
Building rapport with clients is key in this role. Prepare to share specific instances where you've successfully built and maintained relationships, whether with clients or colleagues. Emphasise your communication skills and ability to understand client needs.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and how you handle challenges. Think of situations where you had to navigate complex client requests or compliance issues, and be ready to explain your thought process and outcomes.
