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- Tasks: Build relationships with clients and support the quoting process.
- Company: Join a rapidly growing team dedicated to changing the insurance narrative.
- Benefits: Enjoy 22 days holiday, life assurance, pension contributions, and lifestyle discounts.
- Why this job: Make a positive impact while progressing your career in a supportive environment.
- Qualifications: Strong attention to detail and willingness to learn are essential.
- Other info: Opportunity for professional qualifications and diverse client interactions.
The predicted salary is between 28800 - 43200 £ per year.
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.
We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years, and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives.
About you:
- You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process.
- You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards.
- You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements.
- You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and further your professional qualifications.
- You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis.
Rewards:
- 22 days holiday (plus bank holidays), increasing through length of service.
- A set of core benefits, designed with your health and financial protection in mind:
- Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen.
- Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury.
- Contributory pension scheme - 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025.
- Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits.
- Access to a host of lifestyle and financial benefits that you can choose from:
- Discounts on gym membership across the UK.
- Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase.
- Access to discounted personal health policies - Critical illness, private medical, dental plans.
- A range of insurance products available commission free, including home, motor, travel and specialist vehicles.
- Access to hundreds of high-street retailer discounts.
Commercial Account Handler employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler
✨Tip Number 1
Familiarise yourself with the insurance industry and current trends. Understanding the challenges and opportunities within the sector will help you engage in meaningful conversations during interviews and demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the insurance field, especially those who work in commercial account handling. Attend industry events or join relevant online forums to build connections that could provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your experience in building client relationships. Think of specific examples where you've successfully managed client expectations or resolved issues, as this will showcase your ability to thrive in a client-facing role.
✨Tip Number 4
Demonstrate your willingness to learn by researching the company’s values and recent initiatives. Showing that you align with their mission and are eager to contribute to their goals can set you apart from other candidates.
We think you need these skills to ace Commercial Account Handler
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Commercial Account Handler position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in client management, attention to detail, and relationship building. Use specific examples to demonstrate your ability to meet client expectations and compliance standards.
Show Your Willingness to Learn: Mention your eagerness to learn and adapt in your application. This role requires a proactive approach to personal development, so express your commitment to progressing your career and gaining further qualifications.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors or inconsistencies. A polished application reflects your attention to detail, which is crucial for the role of a Commercial Account Handler.
How to prepare for a job interview at Howden
✨Showcase Your Relationship-Building Skills
As a Commercial Account Handler, your ability to build rapport with clients is crucial. Prepare examples of how you've successfully developed relationships in previous roles, whether with sole traders or larger organisations. This will demonstrate your interpersonal skills and understanding of client needs.
✨Emphasise Attention to Detail
Given the importance of reviewing client documentation accurately, be ready to discuss your methods for ensuring precision in your work. Share specific instances where your attention to detail has positively impacted a project or client outcome.
✨Demonstrate Your Willingness to Learn
This role requires adaptability and a desire to grow. Be prepared to talk about times when you've embraced new challenges or learned new skills. Highlight your enthusiasm for professional development and how it aligns with the company's values.
✨Understand the Company’s Mission
Familiarise yourself with the company's initiatives, such as their pro bono work and efforts in the carbon market. Showing that you understand and resonate with their mission will set you apart and demonstrate your commitment to making a positive impact through your work.
