Claims Analyst

Claims Analyst

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage claims, build relationships, and ensure excellent service for clients and insurers.
  • Company: Join Howden, a global leader in insurance with a people-first culture.
  • Benefits: Enjoy work/life balance, career progression, and a supportive team environment.
  • Why this job: Make a real impact while developing your skills in a dynamic industry.
  • Qualifications: Strong communication skills and a passion for teamwork are essential.
  • Other info: Be part of a diverse team driving change and innovation in insurance.

The predicted salary is between 28800 - 43200 £ per year.

Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no‑limits mind‑set, and our strength lies in our ability to collaborate as a powerful international team comprised of over 20,000 employees spanning over 100 countries. Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people‑first approach. There’s no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That’s Howden.

Why work at Howden? We have always been employee‑owned and driven by entrepreneurial spirit. Right from the beginning, we’ve focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down disappointed head‑hunters for years. Whatever your priorities – work/life balance, career progression, sustainability, volunteering – you’ll find like‑minded people driving change at Howden.

The Role: A key liaison between the client and the insurer for day to day claims administration, ensuring claims are administered in line with the expected standards, regulatory requirements and that an excellent service level is maintained.

What you’ll do:

  • Manage and prioritise your workload, supporting senior team members while gradually taking on more independent responsibility.
  • Lead assigned claims projects and contribute to wider team initiatives.
  • Build strong relationships with insurers, clients, and internal stakeholders to support smooth claims handling.
  • Prepare, present, and negotiate claims with insurers, ensuring clear documentation, accurate data, and timely updates for all parties.
  • Maintain delegated authority contracts and ensure all activity meets compliance, regulatory, and internal standards.
  • Keep clients informed throughout the claims process, resolving queries and ensuring a high‑quality service experience.
  • Maintain accurate records, claims data, and management information to support reporting and internal processes.
  • Collaborate with shared services teams and elevate issues appropriately.
  • Stay up to date with industry, legal, and regulatory developments, actively developing your technical knowledge and coverage analysis skills.
  • Represent the team in client and insurer meetings, helping to strengthen long‑term relationships.

Who we’re looking for:

Claims Analyst employer: Howden

At Howden, we pride ourselves on being an employee-owned company that fosters a vibrant and inclusive culture, where every team member is empowered to make a meaningful impact. Our commitment to work/life balance, career progression, and sustainability ensures that our Claims Analysts thrive in a supportive environment, surrounded by like-minded individuals who are passionate about driving change. With opportunities for professional growth and a collaborative spirit, Howden stands out as an exceptional employer in the insurance industry.
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Contact Detail:

Howden Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Analyst

✨Tip Number 1

Networking is key! Reach out to current employees at Howden on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.

✨Tip Number 2

Prepare for interviews by understanding Howden's culture and values. Think about how your skills align with their people-first approach and be ready to share examples of teamwork and collaboration.

✨Tip Number 3

Showcase your claims knowledge! Brush up on industry trends and regulatory requirements. Being able to discuss these topics confidently will impress interviewers and show you're serious about the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Howden team.

We think you need these skills to ace Claims Analyst

Claims Administration
Client Relationship Management
Negotiation Skills
Documentation Skills
Data Accuracy
Regulatory Compliance
Project Management
Workload Prioritisation
Communication Skills
Technical Knowledge
Problem-Solving Skills
Collaboration
Attention to Detail
Reporting Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about the opportunity to work with us at Howden and contribute to our people-first culture.

Tailor Your CV: Make sure your CV is tailored to the Claims Analyst position. Highlight relevant experience and skills that align with the job description. We love seeing how your background can bring value to our team!

Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the clarity we strive for in our claims processes.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values.

How to prepare for a job interview at Howden

✨Know Your Stuff

Before the interview, make sure you understand the role of a Claims Analyst inside and out. Familiarise yourself with claims processes, regulatory requirements, and Howden's unique culture. This will help you answer questions confidently and show that you're genuinely interested in the position.

✨Showcase Your Team Spirit

Since Howden values collaboration, be prepared to discuss examples of how you've worked effectively in teams. Highlight your ability to build relationships with clients and colleagues, as well as any experience you have in managing projects or leading initiatives.

✨Prepare for Scenario Questions

Expect to face scenario-based questions that assess your problem-solving skills and decision-making abilities. Think of specific situations where you've had to negotiate or resolve conflicts, and be ready to explain your thought process and the outcomes.

✨Ask Insightful Questions

At the end of the interview, don’t forget to ask questions that demonstrate your interest in Howden and the role. Inquire about the team dynamics, opportunities for professional development, or how the company supports work/life balance. This shows that you’re not just looking for any job, but that you want to be part of their unique culture.

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