HR Operations Programme Coordinator in City of London

Who are we?

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

HR Programme Coordinator

Here at Howden Group Holdings, we are transforming the way we deliver HR services to our business, and this is an exciting time to join our evolving HR function as we look to drive commercially aligned and strategic HR support to our stakeholders.

Reporting to the Global Head of Programmes – HR Operations, the Programme Coordinator will focus on supporting the delivery of multiple HR Operations programmes and projects across the globe. You will work alongside other members of the HR Ops programme team to track the status of deliverables and milestones, manage risks and issues, support escalations, coordinate regular programme and project-level reporting, and maintain governance arrangements.

The successful candidate will bring prior experience of working in fast-paced, highly commercial programme environments. Additionally, you will have a willingness to use initiative, the ability to work well as part of a team, and a keen eye for detail.

Key Accountabilities

• Support Project Leads with the management of programme and project documentation, including pipeline and budget tracking, risk and issue logs, project plan updates, and reporting.
• Act as a key point of contact for project teams and stakeholders throughout project delivery.
• Work closely with internal stakeholders and external partners to manage deliverables and timelines.
• Collaborate with Project Leads and Workstream Leads to ensure timely updates and accurate project documentation.
• Schedule and coordinate meetings with clear agendas, tracking actions, updates, and decisions.
• Assist Project Leads in maintaining high standards of programme governance, including status reports, steering committee packs, and deliverables tracking.

Knowledge, Skills & Experience

• Experience working in programmes and coordinating multiple projects simultaneously.
• Project management certification (e.g., Prince2 or equivalent) is advantageous.
• Experience using Monday.com or similar project management tools is highly desirable.
• Ability to understand dependencies across projects and how activities impact other workstreams.
• Exceptional organisational skills and attention to detail, with a proactive approach.
• Strong sense of accountability and ability to deliver results.
• Excellent communication and stakeholder management skills, with the ability to adapt style to different audiences.
• Ability to prioritise and manage conflicting priorities, escalating where necessary.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments

We\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you\’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Fixed Term Contract (Fixed Term)