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- Tasks: Lead client engagement and develop strategic insights in a dynamic insurance environment.
- Company: Join Howden, a global collective of 18,000 passionate professionals redefining the insurance landscape.
- Benefits: Enjoy flexible working options, career progression, and a supportive culture that values diversity.
- Why this job: Be part of a collaborative team driving change and making a positive impact in the insurance sector.
- Qualifications: Experience in account management or business development within the insurance industry is essential.
- Other info: We offer reasonable adjustments to ensure your work environment suits your needs.
The predicted salary is between 48000 - 84000 £ per year.
Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
What is the role?
Our Carrier Management team is seeking a Market & Insights Manager to drive client engagement, deliver strategic insights, and build strong relationships with key internal and external stakeholders. Reporting directly to the Head of Carrier Management, this role will support the team’s mission to advise insurance carriers on a range of critical areas aimed at driving their commercial and operational success.
The Carrier Management team specialises in providing tailored consultancy services, including identifying growth opportunities, developing sponsorship initiatives, delivering market insights, and enhancing overall carrier performance. The Market & Insights Manager will be instrumental in these efforts by understanding client needs, analysing market trends, and supporting the development of innovative, bespoke solutions that align with client objectives.
With a strong emphasis on collaboration, data analysis, and strategic thinking, the role requires a proactive individual who thrives in a fast-paced and dynamic environment. The ideal candidate will possess a deep understanding of insurance market trends, excellent organisational skills, and the ability to communicate complex concepts effectively to both internal and external stakeholders.
Please note that this is a full-time, permanent role based in our Central London office. You are expected to be onsite 4-5 days per week on average.
What will you be doing?
Client Engagement and Consultancy:
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Act as a key point of contact for assigned clients, building trusted relationships and ensuring a deep understanding of their business needs and objectives.
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Support carriers with bespoke consulting initiatives, including identifying growth opportunities, developing sponsorship strategies, providing market insights, and improving overall performance.
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Shape business strategy by understanding clients\\\’ evolving needs and advising on how Howden Markets can provide tailored solutions.
Data, Insights, and Market Intelligence:
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Conduct comprehensive data analysis to generate actionable insights, compiling reports and presentations that drive decision-making and support strategic goals.
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Produce dashboards and trading platform insights to enhance client engagement and operational transparency.
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Stay informed of industry trends, competitor activities, and market developments to proactively identify risks, opportunities, and emerging needs.
Delivery and Collaboration:
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Lead or contribute to the delivery of client projects, ensuring timely, high-quality outcomes that align with agreed objectives and deliver measurable value.
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Prepare new business proposals tailored to client needs, helping secure future opportunities and drive growth.
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Work closely with internal teams, including delivery and design functions, to ensure seamless execution of projects and alignment with client expectations.
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Contribute to the development and implementation of the Group’s high-level insurer strategy, ensuring alignment with broader business objectives.
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Collaborate with external partners, including markets, capacity providers, and third-party solution providers, to strengthen strategic partnerships and enhance service delivery.
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Provide regular updates to the Head of Carrier Management and other senior stakeholders, ensuring transparency and alignment on client progress, challenges, and successes.
What are we looking for?
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Solid experience in account management, consulting, and business development, with a focus on delivering tailored solutions to meet client needs – ideally within broking or carrier consulting functions.
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Strong understanding of the insurance sector, including the composite/Lloyd’s insurer landscape and London Market operations (e.g., Lloyd’s, IUA, LPSO, LPC), enabling effective navigation of complex industry frameworks.
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Highly analytical and solutions-oriented, with a demonstrated ability to interpret data, extract insights, and present actionable recommendations that support strategic decision-making.
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Excellent communication and organisational skills, with a proven track record of prioritising effectively and delivering high-quality outcomes in fast-paced, client-facing environments.
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Proactive and adaptable mindset, committed to continuous learning and embracing new challenges with enthusiasm and resilience.
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
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Our successes have all come from someone brave enough to try something new
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We support each other in the small everyday moments and the bigger challenges
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We are determined to make a positive difference at work and beyond
Reasonable adjustments
We\\\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you\\\’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
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Carrier Management - Associate Director employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Carrier Management - Associate Director
✨Tip Number 1
Familiarise yourself with the latest trends in the insurance sector, especially within the composite and Lloyd's insurer landscape. This knowledge will not only help you understand the role better but also allow you to engage in meaningful conversations during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, particularly those who have experience in account management or carrier consulting. Attend industry events or join relevant online forums to build connections that could provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully built and managed relationships with clients or stakeholders in your previous roles. Highlighting your interpersonal skills and ability to collaborate will be crucial in demonstrating your fit for this position.
✨Tip Number 4
Brush up on your data analysis skills, particularly with tools like Microsoft Excel. Being able to interpret data and present actionable insights will be a key part of the role, so showcasing your analytical abilities can set you apart from other candidates.
We think you need these skills to ace Carrier Management - Associate Director
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly read the job description for the Associate Director position at Howden. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customise your CV to highlight relevant experience in account management, business development, or client-facing roles within the insurance sector. Emphasise your analytical skills and any experience with data analysis tools like Microsoft Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the insurance industry and your understanding of Howden's culture. Mention specific examples of how your skills align with the role and how you can contribute to the Carrier Management team.
Highlight Collaborative Experience: Since the role requires strong collaboration skills, be sure to include examples of past experiences where you've successfully built relationships with internal and external stakeholders. This will demonstrate your ability to thrive in a team-oriented environment.
How to prepare for a job interview at Howden
✨Understand the Company Culture
Before your interview, take some time to research Howden's culture and values. They pride themselves on collaboration and a no-limits mindset, so be prepared to discuss how you align with these principles and how you can contribute to their team.
✨Showcase Your Analytical Skills
Given the emphasis on data analysis in this role, be ready to provide examples of how you've used data to drive business decisions in the past. Prepare to discuss specific tools you've used, like Microsoft Excel, and how they helped you achieve results.
✨Demonstrate Relationship Management Experience
This position requires strong relationship-building skills. Think of instances where you've successfully managed client relationships or collaborated with internal teams. Be ready to share these stories and highlight your ability to communicate effectively with various stakeholders.
✨Prepare for Strategic Thinking Questions
Expect questions that assess your strategic planning abilities. Be prepared to discuss how you would approach understanding client needs and developing tailored solutions. Consider potential scenarios and how you would align them with Howden's business objectives.