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- Tasks: Join our team as a New Business Account Handler, building relationships with high-net-worth clients.
- Company: We're changing the insurance game, making a positive impact on individuals and communities.
- Benefits: Enjoy hybrid working, excellent training, career progression, and discounts on health policies and retailers.
- Why this job: Be part of a successful team that values customer service and offers diverse learning opportunities.
- Qualifications: Experience with high-net-worth clients and a passion for customer service is essential.
- Other info: This role offers a dynamic work environment where every day brings new challenges.
The predicted salary is between 36000 - 60000 £ per year.
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.
We are actively looking for a New Business Account Handler to join our growing Private Clients team. The role will be office based, with hybrid working options available. This is a great opportunity to join a highly successful team and develop your experience and career within High-net-worth insurance. You will be responsible for building rapport with new clients and working closely with local teams, introducers and Directors to achieve objectives.
About you:
- You will have experience developing and building relationships with Private or HNW Clients, Insurers and colleagues across other divisions.
- You must have a passion for excellent customer service and winning new clients.
- You will have experience in negotiating terms and premiums with insurers.
- You will be tenacious and have a business curiosity, as this will allow you to identify and explore opportunities to drive the best possible outcome.
- You are willing to learn, as every day will be different.
- You are consultative, have the ability to question effectively and will be an active listener, taking the time to fully understand client requirements and advising on products and solutions - thinking about client needs and referring identified opportunities.
Rewards:
- Excellent training and development schemes with accelerated career progression.
- Company funded CII professional qualification.
- Enhanced maternity & paternity policies.
- Cycle to work loan scheme available to all employees.
- Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
- Access to hundreds of high street retailer discounts through our reward and recognition platform.
- Employee Assistance Programme (EAP) to support employees outside of work.
The above details just a handful of the benefits available to our employees; more details will be made available through our recruitment process.
Account Handler - New Business employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler - New Business
✨Tip Number 1
Familiarise yourself with the high-net-worth insurance market. Understanding the unique needs and challenges of HNW clients will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work with private clients. Attend industry events or join relevant online forums to build connections that could provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your experience in building relationships and negotiating terms. Think of specific examples where you've successfully managed client expectations or closed deals, as this will showcase your skills effectively during the interview.
✨Tip Number 4
Showcase your passion for customer service by researching the company's values and recent initiatives. Be ready to discuss how you can contribute to their mission of using insurance as a tool for positive change, which will resonate well with the interviewers.
We think you need these skills to ace Account Handler - New Business
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in building relationships with high-net-worth clients and your customer service skills. Use specific examples that demonstrate your ability to negotiate terms and premiums effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for excellent customer service and your curiosity about the business. Mention how your previous experiences align with the role of an Account Handler and how you can contribute to the team.
Showcase Your Skills: Emphasise your consultative approach and active listening skills in your application. Provide examples of how you've successfully identified client needs and advised on suitable products or solutions in the past.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.
How to prepare for a job interview at Howden
✨Showcase Your Relationship-Building Skills
As an Account Handler, your ability to build rapport with clients is crucial. Prepare examples of how you've successfully developed relationships in the past, particularly with high-net-worth clients or insurers.
✨Demonstrate Your Customer Service Passion
Highlight your commitment to excellent customer service during the interview. Share specific instances where you went above and beyond to meet a client's needs, as this will resonate well with the company's values.
✨Prepare for Negotiation Scenarios
Since negotiating terms and premiums is a key part of the role, be ready to discuss your negotiation strategies. Consider role-playing potential scenarios with a friend to refine your approach and boost your confidence.
✨Exhibit Your Curiosity and Willingness to Learn
The company values tenacity and business curiosity. Be prepared to discuss how you stay informed about industry trends and your eagerness to learn new skills. This will show that you're proactive and adaptable.
