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For Companies At a Glance
- Tasks: Engage with high-net-worth clients and support their insurance needs.
- Company: Join Howden, a leader in reshaping the insurance industry for positive change.
- Benefits: Enjoy excellent training, career progression, and discounts on health and retail products.
- Why this job: Be part of a dynamic team making a real impact while expanding your insurance knowledge.
- Qualifications: Experience in client relations and a passion for customer service are essential.
- Other info: This is an entry-level, full-time position with opportunities for professional qualification.
The predicted salary is between 32400 - 54000 £ per year.
Associate Talent Acquisition Excellence Specialist @ Howden
External Job Description
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de‑risking the carbon market, we\’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.
We are actively looking for an Account Handler to join our growing Private Clients team. This is a great opportunity to join a highly successful team and develop your experience and career within High‑net‑worth insurance. You will be responsible for building rapport with an existing book of clients and working closely with the wider team to achieve objectives.
About you:
- You will have experience developing and building long lasting relationships with Private or HNW Clients.
- You must have a passion for excellent customer services as this role will be working with existing clients and will be supporting their needs.
- You are able to work closely with colleagues to support on larger accounts from start to finish, including attending meetings, taking notes, speaking to insurers, working through renewal presentations and renewal terms etc.
- You will be tenacious and have a business curiosity, as this will allow you to identify and explore opportunities for existing clients to drive the best possible outcome.
- You are willing to learn دا روزانه مختلف خواهد بود. This is a great opportunity to expand your insurance knowledge and become Cert CII qualified.
- You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions – thinking about client needs and referring identified opportunities – we are always looking for a path to yes.
Rewards:
- Excellent training and development schemes incline accelerating career progression.
- Company funded CII professional qualification.
- Enhanced maternity & paternity policies.
- Cycle to work loan scheme available to all employees.
- Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
- Access to hundreds of highstreet retailer discounts through our reward and recognition platform.
- Employee Assistance Programme (EAP) to support employees outside of work.
- The above details are just a handful of the benefits available to our employees; more details will be made available through the recruitment process.
Seniority level
- Entry level
Employment type
- Full‑time
Job function
- Insurance
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Account Handler employer: Howden
Contact Detail:
Howden Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler
✨Tip Number 1
Familiarise yourself with the insurance industry, especially high-net-worth insurance. Understanding the nuances of this sector will help you engage in meaningful conversations during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the insurance field, particularly those who work with private clients. Attend industry events or join relevant online forums to build connections that could lead to valuable insights and potential referrals.
✨Tip Number 3
Prepare to showcase your customer service skills by thinking of specific examples where you've successfully built relationships or resolved client issues. This will highlight your ability to meet the expectations of high-net-worth clients.
✨Tip Number 4
Research Howden's values and recent initiatives, especially their community-focused projects. Being able to discuss how your personal values align with theirs can set you apart as a candidate who is not only qualified but also a good cultural fit.
We think you need these skills to ace Account Handler
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Account Handler at Howden. Highlight your experience in building relationships with high-net-worth clients and your passion for customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your consultative approach, ability to listen actively, and any relevant insurance qualifications or training.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed client relationships and contributed to team objectives in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Howden
✨Show Your Passion for Customer Service
As an Account Handler, you'll be working closely with clients. Make sure to express your enthusiasm for providing excellent customer service during the interview. Share examples of how you've gone above and beyond for clients in the past.
✨Demonstrate Relationship-Building Skills
Highlight your experience in developing long-lasting relationships with clients. Be prepared to discuss specific strategies you've used to build rapport and trust, especially with high-net-worth individuals.
✨Prepare for Consultative Conversations
This role requires effective questioning and active listening. Practice how you would approach a client conversation, ensuring you can demonstrate your ability to understand their needs and provide tailored solutions.
✨Exhibit Tenacity and Business Curiosity
Show that you're not just reactive but proactive in identifying opportunities for clients. Prepare examples of how you've explored new avenues or solutions in previous roles, showcasing your tenacity and curiosity.
