Account Handler

Account Handler

Essex Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build relationships with high-net-worth clients and support their insurance needs.
  • Company: Join Howden, a forward-thinking company with a no limits approach.
  • Benefits: Enjoy 25 days holiday, health benefits, and lifestyle perks.
  • Why this job: Kickstart your career in insurance and gain valuable experience.
  • Qualifications: Experience in client relations and a passion for customer service.
  • Other info: Great opportunities for growth and becoming Cert CII qualified.

The predicted salary is between 36000 - 60000 £ per year.

Overview

With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative – doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we\\\’re using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.

We are actively looking for an Account Handler to join our growing Private Clients team. This is a great opportunity to join a highly successful team and develop your experience and career within High-net-worth insurance. You will be responsible for building rapport with an existing book of clients and working closely with wider team to achieve objectives.

About you

You will have experience developing and building long lasting relationships with Private or HNW Clients.

You must have a passion for excellent customer services as this role will be working with existing clients and will be supporting their needs.

You are able to work closely with colleagues to support on larger accounts from start to finish, including; attending meetings, taking notes, speaking to insurers, working through renewal presentations and renewals terms etc.

You will be tenacious and have a business curiosity, as this will allow you to identify and explore opportunities for existing clients to drive the best possible outcome.

You are willing to learn, as every day will be different. This is a great opportunity to expand your insurance knowledge and become Cert CII qualified.

You are consultative, have the ability to question effectively and will be an active listener, you will take the time to fully understand client requirements and be able to advise on products and solutions – thinking about client needs and referring identified opportunities – we are always looking for a \\\’path to yes\\\’

Rewards

  • We believe that great work and dedication should be rewarded, that\\\’s why we offer:
  • Excellent training and development schemes with accelerated career progression
  • Company funded CII professional qualification
  • Enhanced maternity & paternity policies
  • Cycle to work loan scheme available to all employees
  • Access to discounted personal health policies as well as a range of insurance products including home, motor, travel, specialist vehicles, critical illness, private medical, income protection etc.
  • Access to hundreds of highstreet retailer discounts through our reward and recognition platform
  • Employee Assistance Programme (EAP) to support employees outside of work
  • The above details just a handful of the benefits available to our employees, more details will be made available through the recruitment process

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Account Handler employer: Howden

At Howden, we pride ourselves on being an exceptional employer, offering a dynamic work environment where your contributions are valued and rewarded. As an Account Handler in our Private Clients team, you'll benefit from comprehensive training opportunities, including the chance to become Cert CII qualified, while enjoying a generous benefits package that includes 25 days of holiday, life assurance, and access to a variety of lifestyle perks. Our collaborative culture fosters personal growth and encourages you to build lasting relationships with high-net-worth clients, making every day a rewarding experience.
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Contact Detail:

Howden Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler

✨Tip Number 1

Network like a pro! Get out there and connect with people in the insurance industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Account Handler role.

✨Tip Number 2

Practice your pitch! You never know when you'll get a chance to introduce yourself to someone who could help you land a job. Keep it concise, highlight your experience with HNW clients, and show off your passion for customer service.

✨Tip Number 3

Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly, express your interest, and ask if they have any upcoming opportunities. It shows initiative and can set you apart from other candidates.

✨Tip Number 4

Apply through our website! We’re always on the lookout for passionate individuals like you. By applying directly, you’ll ensure your application gets the attention it deserves, and you might just find the perfect fit for your skills and ambitions.

We think you need these skills to ace Account Handler

Relationship Building
Customer Service
Communication Skills
Attention to Detail
Team Collaboration
Problem-Solving Skills
Business Curiosity
Active Listening
Consultative Skills
Insurance Knowledge
Client Needs Assessment
Presentation Skills
Negotiation Skills
Adaptability
Willingness to Learn

Some tips for your application 🫡

Show Your Passion for Customer Service: Make sure to highlight your passion for excellent customer service in your application. We want to see how you’ve built relationships with clients in the past and how you plan to do the same with our high-net-worth clients.

Be Tenacious and Curious: Demonstrate your tenacity and business curiosity in your written application. Share examples of how you've identified opportunities for clients before, as this will show us that you're ready to drive the best outcomes for our clients.

Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the Account Handler role. We love seeing candidates who take the time to connect their background to what we’re looking for.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!

How to prepare for a job interview at Howden

✨Know Your Clients

Before the interview, research the types of clients Howden serves, especially in the high-net-worth sector. Understanding their needs and challenges will help you demonstrate your ability to build rapport and provide excellent customer service.

✨Showcase Your Communication Skills

Prepare examples that highlight your ability to communicate effectively with clients and colleagues. Think about times when you’ve successfully navigated complex conversations or resolved client issues, as this will show your consultative approach.

✨Demonstrate Your Curiosity

Be ready to discuss how you stay informed about industry trends and client needs. Showing a genuine interest in learning and exploring opportunities for clients will resonate well with the interviewers, as they value tenacity and business curiosity.

✨Prepare Questions

Have a list of thoughtful questions ready to ask at the end of the interview. This could include inquiries about team dynamics, client management strategies, or opportunities for professional development. It shows you’re engaged and serious about the role.

Account Handler
Howden
Location: Essex

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