Corporate Account Handler - Corporate & Commercial in West Bromwich

Join to apply for the Corporate Account Handler - Corporate & Commercial role at Howden, the new name for Aston Lark. Howden is a collective of talented and passionate people worldwide, united by a shared passion and a no‐limits mindset. Our culture sets us apart and keeps employees here for years.

At Howden – Corporate & Commercial, we support clients through the complex landscape of commercial risk. We provide bespoke insurance solutions to businesses from large corporates to emerging ventures, protecting assets and fueling progress.

We are looking for a Corporate Account Handler to support our team and assess clients' insurance requirements, dealing with general enquiries, renewals, mid‐term adjustments, quotations and invoicing. You will work with Mid‐Market / Corporate clients and be excited to join a growing broker making a real impact.

• Organise and manage personal work activities to achieve team objectives and meet agreed targets
• Participate in team meetings, reporting on business progress within your area of expertise
• Manage assigned projects and contribute to other projects as required
• Review client documentation to ensure comprehensive and accurate information is presented for the quoting process
• Collate and communicate client requirements to ensure appropriate marketing of the risk
• Liaise with clients to resolve queries and respond to market and third‐party queries as appropriate
• Produce high‐quality market documentation, securing appropriate authorisations
• Take ownership for data entry, credit control, and chasing subjectivities when required
• Work with underwriters to place insurance that balances quality, coverage, and price
• Process data promptly and accurately on relevant systems to support client service and internal processes
• Maintain accurate and timely documentation for clients, ensuring proper organisation of records
• Conduct due diligence/sanctions checks in line with company procedures
• Adhere to company policies, procedures, and obtain required authorisations
• Foster and nurture positive relationships with colleagues and external contacts
• Provide support and assistance to senior colleagues and/or their clients on request
• Deal with or refer client enquiries, renewals, and mid‐term adjustments

• Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR
• Must have a minimum of 2 years' experience dealing with SME or commercial clients

• Technical insurance skills, to be assessed by regular in‐house testing
• Accuracy and attention to detail
• Ability to process work quickly and efficiently
• Ability to prioritise work and meet deadlines
• Good negotiation and broking skills
• Ability to gather and analyse information from the client
• Ability to identify and respond appropriately to an individual client's level of understanding

• Acturis (desirable)

What do we offer in return? Our successes have all come from someone brave enough to try something new. We support each other in small everyday moments and bigger challenges. We are determined to make a positive difference at work and beyond.

We're committed to providing reasonable accommodations to ensure our positions align well with your needs. Besides the usual adjustments such as software, IT and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

Mid‐Senior level

Full‐time

General Business, Insurance

£48,000–£60,000 per annum

Birmingham office (option for 2–3 days per week)