At a Glance
- Tasks: Manage the end-to-end claims process and provide expert advice on complex cases.
- Company: Join Howden, a global insurance group with a strong employee ownership culture.
- Benefits: Enjoy work/life balance, career progression, and a supportive team environment.
- Why this job: Make a real impact in a collaborative setting while driving change in the insurance industry.
- Qualifications: Experience in claims handling and strong communication skills are essential.
- Other info: Be part of a dynamic team with opportunities for mentorship and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
We are seeking a Senior Claims Handler to join our established Claims team and be responsible for delivering a quality and efficient claims service to clients. Please note this is a full-time, permanent opportunity. You will be based in our Colchester office and ideally be onsite for 2/3 days per week on average.
Overview:- Managing end to end claims process regardless of size (also managing the larger, more sophisticated, or contentious claims arising with brokerage clients from investigation, evaluation, negotiation to the settlement of insurance claims).
- To provide assistance and advice on large or complex transit losses and providing assistance to investigate any case law / relevant facts which aid satisfactory settlement and conclusion.
- Utilise extensive knowledge of insurance policies, coverage types, and claims procedures to accurately assess and adjudicate claims within established timelines and guidelines.
- Collaborate closely with internal departments and external vendors and other stakeholders to ensure timely and efficient resolution of claims.
- Analyse claims data, identify trends and develop strategies to mitigate risk and build reports, reduce claim frequency, and improve overall claims management processes.
- Provide leadership, guidance and mentoring to the Claims Handlers and other junior team members to cultivate a culture of excellence and accountability and continuous improvement.
- Develop and maintain positive relationships with clients, brokers, insurers, loss adjusters/assessors/third party legal representatives and industry partners to improve customer satisfaction and loyalty.
- Stay abreast of industry trends, regulatory changes, and emerging technologies to drive innovation and make better informed decisions.
- Prepare and present reports.
Senior Claims Handler - Corporate & Commercial in Essex employer: Howden, the new name for Aston Lark
Contact Detail:
Howden, the new name for Aston Lark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Handler - Corporate & Commercial in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Howden or similar companies. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by diving deep into Howden's culture and values. Show us how your passion aligns with our no-limits mindset and commitment to collaboration. We love candidates who resonate with our ethos!
✨Tip Number 3
Practice your claims handling scenarios! Be ready to discuss your experience managing complex claims and how you’ve led teams in the past. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team at Howden.
We think you need these skills to ace Senior Claims Handler - Corporate & Commercial in Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Claims Handler role. Highlight your experience with managing claims processes and any leadership roles you've had. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about joining Howden and how you can contribute to our culture of collaboration and excellence. Let us know what makes you tick!
Showcase Your Knowledge: In your application, demonstrate your understanding of insurance policies and claims procedures. We’re looking for someone who can hit the ground running, so share examples of how you've successfully navigated complex claims in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own channels!
How to prepare for a job interview at Howden, the new name for Aston Lark
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of the claims process, especially for corporate and commercial insurance. Be ready to discuss specific cases you've handled, focusing on your approach to complex or contentious claims. This will show that you can manage the end-to-end process effectively.
✨Showcase Your Collaborative Spirit
Since Howden values teamwork, be prepared to share examples of how you've successfully collaborated with internal departments and external stakeholders. Highlight any experiences where your teamwork led to improved claims resolution or customer satisfaction.
✨Stay Current with Industry Trends
Familiarise yourself with the latest trends in the insurance industry, including regulatory changes and emerging technologies. Being able to discuss these topics during your interview will demonstrate your commitment to continuous improvement and innovation in claims management.
✨Prepare Questions That Matter
Think of insightful questions to ask your interviewers about Howden's culture, their approach to employee development, and how they handle complex claims. This not only shows your interest in the role but also helps you assess if the company aligns with your career goals.