Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage the end-to-end claims process and support clients through complex insurance challenges.
- Company: Join Howden, a global leader in innovative insurance solutions with a vibrant culture.
- Benefits: Flexible working hours, career progression, and a supportive team environment.
- Why this job: Make a real impact by helping businesses navigate risks and achieve growth.
- Qualifications: Strong understanding of insurance policies and excellent communication skills required.
- Other info: Dynamic workplace with opportunities for mentorship and professional development.
The predicted salary is between 36000 - 60000 £ per year.
Claims Executive – Corporate & Commercial
Join to apply for the Claims Executive – Corporate & Commercial role at Howden, the new name for Aston Lark.
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It\’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you\’ll find like-minded people driving change at Howden.
At Howden, Corporate & Commercial, commercial insurance isn\’t just what we do – it\’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client\’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
Howden, Corporate & Commercial are on the hunt for a Claims Executive who will join an established Claims team and be responsible for delivering a high quality and efficient claims service to clients.
Please note this is a full-time, permanent opportunity. You will ideally be in our London office 2/3 days per week on average.
Overview
- Managing end to end claims process regardless of size (also managing the larger, more complex or contentious claims arising with brokerage clients from investigation, evaluation, negotiation to the settlement of insurance claims)
- Utilise comprehensive knowledge of insurance policies, coverage types, and claims procedures to accurately assess and adjudicate claims within established timelines and guidelines
- Collaborate closely with internal departments and external vendors and other stakeholders to ensure timely and efficient resolution of claims
- Analyse claims data, identify trends and develop strategies to mitigate risk and create reports, reduce claim frequency and improve overall claims management processes
- Provide leadership, guidance and mentoring to the Claims Handler and other junior team members to foster a culture of excellence and accountability and continuous improvement
- Develop and maintain strong relationships with clients, brokers, insurers, loss adjusters/ assessors/ 3rd party legal representatives and industry partners to enhance the customer satisfaction and loyalty
- Stay abreast of industry trends, regulatory changes and emerging technologies to drive innovation and make better informed decisions
- Prepare and present reports & presentations, highlighting key performance indicators
- Visit clients in the event of a loss, to investigate the surrounding circumstances and build a robust claim to that brings a swift, favourable conclusion
- Negotiating with insurers to obtain the best possible settle terms under the terms of the policy
- Act as an advocate of the claims function and settlements
Knowledge
- Strong understanding of insurance policies, coverage types, and claims procedures (essential)
- Brokerage experience (essential)
- Understands general and legal principles of insurance
- Understands the relevant regulatory and legal frameworks
Skills
- Excellent analytical, problem-solving skills and decision-making skills (essential)
- Outstanding communication, negotiation, and interpersonal skills (essential)
- Customer focused approach (essential)
- Ability to work independently, prioritise tasks, and meet deadlines in a fast-paced environment
- Confident, assertive and resilient under pressure
- Able to provide constructive feedback, coaching, and mentoring to support the professional growth of junior team members (essential)
- Ability to adapt to diverse personalities, perspectives, and cultural backgrounds, fostering inclusive and collaborative work environments
- Experience in compassionate care by providing emotional support, guidance and encouragement to clients in difficult or distressing situations (essential)
Qualifications
- GCSE Maths and English (or equivalent)
- A levels (desirable)
What do we offer in return?
- A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we\’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond
Reasonable adjustments
We\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you\’re excited by this role but have some doubts about whether it\’s the right fit for you, send us your application – if your profile fits the role\’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
#J-18808-Ljbffr
Claims Executive - Corporate & Commercial employer: Howden, the new name for Aston Lark
Contact Detail:
Howden, the new name for Aston Lark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Executive - Corporate & Commercial
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Howden's culture and values. Show them you’re not just another candidate; demonstrate how your passion aligns with their mission and how you can contribute to their team.
✨Tip Number 3
Practice your pitch! Be ready to explain your experience and how it relates to the Claims Executive role. Keep it concise but impactful – you want to leave a lasting impression.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role and keeping you top of mind for the hiring team.
We think you need these skills to ace Claims Executive - Corporate & Commercial
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Claims Executive role. Highlight your experience with insurance policies and claims procedures, as well as any brokerage experience you have. We want to see how your skills align with what we do at Howden!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for commercial insurance and your understanding of the industry. Let us know why you’re excited about joining our team and how you can contribute to our culture.
Showcase Your Soft Skills: Don’t forget to highlight your communication and negotiation skills in your application. We value a customer-focused approach, so share examples of how you've successfully navigated challenging situations or built strong relationships in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to be part of our Howden family!
How to prepare for a job interview at Howden, the new name for Aston Lark
✨Know Your Stuff
Make sure you have a solid understanding of insurance policies, coverage types, and claims procedures. Brush up on your brokerage experience and be ready to discuss how you've navigated complex claims in the past.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical and problem-solving abilities. Think of specific examples where you've identified trends or developed strategies to mitigate risk, and be ready to share these during the interview.
✨Communicate Effectively
Outstanding communication is key! Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've built strong relationships with clients and stakeholders, and how you handle negotiations.
✨Emphasise Teamwork and Leadership
Since you'll be mentoring junior team members, highlight your leadership skills. Share experiences where you've provided guidance or support, and explain how you foster a collaborative environment within your team.