Schemes Manager - Corporate & Commercial in Cheltenham

Schemes Manager - Corporate & Commercial in Cheltenham

Cheltenham Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage relationships with scheme partners and improve customer outcomes in the insurance sector.
  • Company: Join Howden, a global insurance powerhouse with a focus on innovation.
  • Benefits: Define your career path with flexible hours and hybrid working options.
  • Why this job: Make a positive impact while navigating the complex landscape of commercial risk.
  • Qualifications: Experience in managing third-party relationships and strong communication skills.
  • Other info: Embrace diversity and brave experimentation in a supportive environment.

The predicted salary is between 36000 - 60000 £ per year.

Join to apply for the Schemes Manager - Corporate & Commercial role at Howden, the new name for Aston Lark. Working at Howden gives you a chance to be part of a global insurance powerhouse. In the Corporate & Commercial division, we support clients through the complex landscape of commercial risk, delivering bespoke solutions that empower businesses to navigate uncertainty and achieve growth.

As a Schemes Manager within the Education & Not for Profit schemes, you will proactively manage and develop strong working relationships with our scheme insurers and partners to ensure they deliver exceptional service and value to our customers.

Key Accountabilities
  • Effective oversight and management of relationship with Howden scheme partners
  • Oversight and management of profitability and operational effectiveness of Education and NFP schemes
  • Work proactively with existing partners to improve customer outcomes and operational efficiencies and effective escalation where required
  • Support delivery of scheme placement strategy across trading teams
  • Lead initiatives for service and operational improvements by acting on feedback from customers, partners and internal stakeholders
  • Support the delivery of new products and capacity
  • Understanding product owners' requirements and delivering with insurers to achieve business objectives
  • Ensure effective reporting and analysis of partner performance and delivery of recommendations to improve
  • Review and negotiate contracts and insurer TOBAs
Qualifications
  • Experience in managing third-party relationships or operational experience in the implementation and management of service levels
  • An understanding of the insurance market
  • Excellent communication and negotiation skills
  • Analytical and business management capabilities
  • A proven track record of delivering exceptional customer service
  • Problem solving and innovative mindset
What we offer
  • A career that you define. We value diversity and encourage you to bring your values to the team.
  • Success comes from brave experimentation, support in everyday moments and big challenges.
  • A commitment to make a positive difference at work and beyond.
Reasonable adjustments

We are committed to providing reasonable accommodations at Howden. Besides common adjustments such as software and IT, we can also accommodate flexible hours or hybrid working as the role permits. If you're excited by this role but have some doubts about whether it's the right fit, send us your application. If your profile matches the criteria, we'll be in touch to discuss any reasonable adjustments you may need.

Schemes Manager - Corporate & Commercial in Cheltenham employer: Howden, the new name for Aston Lark

Howden offers an exceptional work environment where innovation and collaboration thrive, making it a fantastic employer for those looking to make a meaningful impact in the insurance industry. With a strong commitment to employee growth, diversity, and flexible working arrangements, you will have the opportunity to shape your career while contributing to bespoke solutions that empower businesses. Join us in a culture that values brave experimentation and supports you in navigating both everyday challenges and significant opportunities.
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Contact Detail:

Howden, the new name for Aston Lark Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Schemes Manager - Corporate & Commercial in Cheltenham

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who might know someone at Howden. A friendly chat can open doors and give you insider info that could help you stand out.

✨Tip Number 2

Prepare for the interview by researching Howden's values and recent projects. We want to see how you can fit into our culture and contribute to our mission. Tailor your answers to show you understand our goals!

✨Tip Number 3

Showcase your problem-solving skills during interviews. Think of examples where you've tackled challenges in managing relationships or improving processes. We love candidates who can think on their feet and bring innovative ideas!

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows you're genuinely interested in the role and appreciate the opportunity to chat with us.

We think you need these skills to ace Schemes Manager - Corporate & Commercial in Cheltenham

Relationship Management
Operational Effectiveness
Customer Service
Communication Skills
Negotiation Skills
Analytical Skills
Business Management
Problem Solving
Innovative Mindset
Understanding of the Insurance Market
Contract Review
Performance Analysis
Service Level Management
Product Development

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your CV and cover letter for the Schemes Manager role. Highlight your experience in managing third-party relationships and any relevant operational experience. We want to see how you can bring value to our Corporate & Commercial division!

Show Off Your Skills: Don’t hold back on showcasing your communication and negotiation skills. Use specific examples from your past roles to demonstrate how you've delivered exceptional customer service. We love a good story that shows your problem-solving abilities!

Be Analytical: Since the role involves oversight and management of profitability, make sure to mention any analytical skills or experiences you have. We’re keen to see how you’ve used data to drive decisions and improve outcomes in previous positions.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team at Howden!

How to prepare for a job interview at Howden, the new name for Aston Lark

✨Know Your Schemes Inside Out

Before the interview, make sure you understand the specific schemes you'll be managing. Research Howden's approach to Corporate & Commercial insurance and be ready to discuss how your experience aligns with their goals. This shows you're genuinely interested and prepared.

✨Showcase Your Relationship Management Skills

Since the role involves managing relationships with scheme partners, prepare examples of how you've successfully built and maintained professional relationships in the past. Highlight any specific strategies you used to improve customer outcomes or operational efficiencies.

✨Be Ready to Discuss Problem-Solving

Think of a few scenarios where you faced challenges in your previous roles and how you tackled them. Be specific about the steps you took and the results achieved. This will demonstrate your analytical skills and innovative mindset, which are crucial for this position.

✨Prepare Questions for Them

Interviews are a two-way street! Prepare thoughtful questions about Howden's future plans for the Education & Not for Profit schemes or their approach to customer service. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Schemes Manager - Corporate & Commercial in Cheltenham
Howden, the new name for Aston Lark
Location: Cheltenham
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