Account Handler - Corporate & Commercial

Account Handler - Corporate & Commercial

Norwich Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support our corporate insurance team and manage client relationships effectively.
  • Company: Join Howden, a dynamic and innovative insurance company.
  • Benefits: Flexible hours, hybrid working, and a supportive team culture.
  • Why this job: Make a positive impact while developing your skills in a collaborative environment.
  • Qualifications: 2 years' experience with SME or commercial clients and strong insurance knowledge.
  • Other info: Opportunities for career growth and personal development.

The predicted salary is between 36000 - 60000 £ per year.

Account Handler – Corporate & Commercial

Join Howden, the new name for Aston Lark, to support our corporate and commercial insurance team in delivering excellent and comprehensive service to clients.

Responsibilities

  • Organise and manage personal work activities to achieve team objectives and meet agreed targets
  • Participate in team meetings, reporting on business progress within your area of expertise
  • Manage assigned projects and contribute to other projects as required
  • Review client documentation to ensure comprehensive and accurate information is presented for the quoting process
  • Collate and communicate client requirements to ensure appropriate marketing of the risk
  • Liaise with clients to resolve queries and respond to market and third‑party queries as appropriate
  • Produce high‑quality market documentation, securing appropriate authorisations
  • Take ownership for data entry, credit control, and chasing subjectivities when required
  • Work with underwriters to place insurance that balances quality, coverage, and price
  • Process data promptly and accurately on relevant systems to support client service and internal processes
  • Maintain accurate and timely documentation for clients, ensuring proper organisation of records
  • Conduct due diligence/sanctions checks in line with company procedures
  • Adhere to company policies, procedures, and obtain required authorisations
  • Foster and nurture positive relationships with colleagues and external contacts
  • Provide support and assistance to senior colleagues and/or their clients on request
  • Deal with or refer client enquiries, renewals, and mid‑term adjustments

Knowledge

  • Working knowledge of all the main classes of General Insurance and the CII\’s Code of Ethics and GDPR
  • Must have a minimum of 2 years\’ experience dealing with SME or commercial clients

Skills

  • Good level of technical insurance skills, to be assessed by regular in‑house testing
  • Accuracy and attention to detail
  • Ability to process work quickly and efficiently
  • Ability to prioritise work and meet deadlines
  • Good negotiation and broking skills
  • Ability to gather and analyse information from the client
  • Ability to identify and respond appropriately to an individual client\’s level of understanding

Qualifications

  • Acturis (desirable)

What we offer in return

  • Our successes have all come from someone brave enough to try something new
  • We support each other in the small everyday moments and the bigger challenges
  • We are determined to make a positive difference at work and beyond

Reasonable adjustments

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

Seniority level

  • Mid‑Senior level

Employment type

  • Full‑time

Job function

  • General Business

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Account Handler - Corporate & Commercial employer: Howden, the new name for Aston Lark

At Howden, we pride ourselves on fostering a supportive and collaborative work environment where every team member is encouraged to innovate and grow. Located in a vibrant area, our corporate and commercial insurance team offers not only competitive benefits but also flexible working arrangements to ensure a healthy work-life balance. With a strong commitment to employee development and a culture that values diversity and inclusion, Howden is an excellent employer for those seeking meaningful and rewarding careers in the insurance sector.
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Contact Detail:

Howden, the new name for Aston Lark Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Handler - Corporate & Commercial

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance industry, especially those who work with corporate and commercial clients. A friendly chat can lead to opportunities that aren’t even advertised.

✨Tip Number 2

Prepare for interviews by brushing up on your technical insurance skills. Make sure you can discuss the main classes of General Insurance confidently. We want you to shine when it comes to showcasing your expertise!

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview or networking event, drop a quick thank-you email. It shows your enthusiasm and keeps you fresh in their minds.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Account Handler - Corporate & Commercial

Organisational Skills
Project Management
Client Relationship Management
Attention to Detail
Technical Insurance Skills
Negotiation Skills
Data Entry
Information Analysis
Communication Skills
Time Management
Problem-Solving Skills
Knowledge of General Insurance
Familiarity with GDPR
Ability to Prioritise Work

How to prepare for a job interview at Howden, the new name for Aston Lark

✨Know Your Insurance Stuff

Make sure you brush up on your knowledge of general insurance, especially the main classes relevant to corporate and commercial clients. Being able to discuss specific cases or examples will show that you’re not just familiar with the theory but can apply it in practice.

✨Showcase Your Attention to Detail

Since accuracy is key in this role, prepare to demonstrate your attention to detail during the interview. Bring examples of how you've managed client documentation or processed data accurately in the past. This will help you stand out as a candidate who takes pride in their work.

✨Prepare for Client Scenarios

Think about potential client queries or scenarios you might face in the role. Practise how you would handle these situations, focusing on your negotiation and broking skills. This will not only prepare you for questions but also show your proactive approach to client management.

✨Be Ready to Discuss Teamwork

Since collaboration is important in this position, be prepared to talk about your experience working in teams. Share specific examples of how you’ve contributed to team objectives and supported colleagues, which will highlight your ability to foster positive relationships.

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