Account Executive - Corporate & Commercial

Overview

Account Executive – Corporate & Commercial. Howden is a collective of 18,000 employees in over 100 countries, united by a collaborative international team and a culture that supports work-life balance, career progression, sustainability and volunteering.

At Howden, Corporate & Commercial, commercial insurance isn’t just what we do — it’s who we are. We support clients through the complex landscape of commercial risk, crafting bespoke solutions to help businesses navigate uncertainty and achieve growth. We celebrate client success and provide unwavering support when challenges arise.

We are currently searching for an Account Executive who is passionate about delivering outstanding service, building positive client relationships, and driven to enable growth through creative solutions. This is a full-time, permanent role based in our Norwich office with travel to meet clients regularly.

Responsibilities

• Provide relevant management information as needed for effective decision-making.
• Supervise and forecast renewal and new business activity to aid planning and prioritisation.
• Conduct research and collect market feedback to progress development of new products and wordings.
• Seek opportunities to grow the book of business and expand market presence.
• Review client documentation to ensure accuracy and support the quoting process.
• Collate and communicate clients\’ needs to ensure appropriate marketing of the risk.
• Prepare and check market presentations to showcase offerings.
• Liaise with and advise clients, investigating and resolving queries to ensure outstanding customer satisfaction.
• Respond to market and third-party queries to maintain strong relationships.
• Produce high-quality market documentation with appropriate authorisations.
• Maintain up-to-date records on company systems to ensure data integrity and accessibility.

Requirements

• Customer-focused approach with dedication to delivering exceptional service.
• Experience in working with commercial clients.
• Ability to develop new business and create a strong network of contacts.
• Highly numerate and literate with strong attention to detail.
• Strong and effective communication skills to engage with clients and relevant parties.
• Ability to work independently, showing initiative and problem-solving skills.
• Flexibility to achieve targets with excellent time management.
• Strong decision-making and analytical skills to drive business outcomes.
• Ability to learn and adapt in a fast-paced environment.
• Calm and resilient under pressure with a positive mindset.
• Proactive and adaptable to change, embracing growth opportunities.
• Collaborative mindset with ability to foster long-term professional connections.

Qualifications

• Maths and English GCSE (or equivalent).
• A levels or equivalent (desirable).

What we offer

A career defined by you. At Howden, we value diversity and look for individuals who share our values:

• Bravery to try new things and pursue success
• Support for colleagues in everyday moments and bigger challenges
• A commitment to making a positive difference at work and beyond

Reasonable adjustments

We are committed to providing reasonable accommodations to ensure that positions align with your needs. We can accommodate adjustments such as flexible hours or hybrid working where possible.

If you’re excited about this role but unsure about fit, please apply. If your profile matches the role’s criteria, we will be in touch to discuss any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Please contact your Recruitment Partner to learn more.

Location

Norwich, England, United Kingdom