At a Glance
- Tasks: Be the face of Howdens, providing top-notch service and support to customers.
- Company: Join Howdens, the UK's leading trade kitchen supplier with over 900 depots.
- Benefits: Enjoy a competitive salary, monthly bonuses, staff discounts, and 24-26 days holiday.
- Why this job: Thrive in a fast-paced environment while building long-term relationships with trade customers.
- Qualifications: Customer service skills and a knack for organisation are essential.
- Other info: This is an entry-level, full-time role with opportunities for growth.
The predicted salary is between 24000 - 35000 £ per year.
Howdens Aldershot, England, United Kingdom
Howdens Aldershot, England, United Kingdom
3 days ago Be among the first 25 applicants
As a Trade Sales Counter Person, you will be the face of Howdens, providing potential and existing customers with outstanding service and support. As part of the wider sales team, you will contribute to generating and following up on leads, helping to drive sales growth. you will process sales for customers, ensuring accurate pricing, delivery dates, and stock requirements. Your effective customer account management skills will aim to expand our customer base and develop long-term collaborative relationships with our trade customers.
Maintaining up-to-date product and industry knowledge will be a priority, allowing you to provide informed recommendations and assistance to our valued customers. Thriving in a fast-paced environments, you\’ll demonstrate strong prioritisation and organisational skills as a Trade Sales Counter Person, ensuring smooth operations at the trade sales counter.
Skills and attributes you need to be a successful Trade Sales Counter Person:
- Customer service
- Thrives in fast-paced environments
- An eye for design
- Sales-focused
- Prioritisation and organisation skills
- Communication
What you get from us as a Trade Sales Counter Person:
- Competitive base salary
- Monthly depot bonus OTE
- Team incentives and outings
- Competitive Pension Plan with a maximum company contribution of 12%.24 days holiday, rising to 26 days after 5 years
- Staff discount on Howdens products
- Buy as you earn share scheme
About Howdens
Howdens Joinery is the UK’s number one trade kitchen supplier providing thousands of products across kitchens, joinery, and hardware. We have over 900 depots throughout the UK and Europe – making us the first choice for more than 460,000 loyal trade professionals. Last year our sales reached circa 2.3bn, and we have an ambitious growth agenda.
There is a strong entrepreneurial ethos and the opportunity to develop within a fast-paced and commercial environment. That, along with a competitive salary, development opportunities, and exciting rewards, are among the reasons why our people enjoy working for Howdens – and why we have been named one of the 10 Best Big Companies to Work For.
How To Apply
When you apply, you will need to attach a CV. If this is your first time applying for a role with us, you will need to activate your account when you apply for this role. Please check your email carefully to ensure that you have completed this step. We are unable to view your application if you have not activated your account. Good luck with your application.
Howdens is founded on the principle of being Worthwhile for ALL concerned. We’re working hard to ensure we provide an inclusive environment where everyone feels welcome. We will do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, please email recruitment@howdens.com with the job title and location, and we will be happy to help you.
Please note that candidates applying for this role must have a valid right to work in the UK, we do not offer sponsorship of employment for any depot positions at this time. We appreciate your understanding.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Hospitals and Health Care, Non-profit Organizations, and Government Administration
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Trade Sales Counter Person employer: Howden Joinery Group plc
Contact Detail:
Howden Joinery Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Counter Person
✨Tip Number 1
Familiarise yourself with Howdens' product range and services. Understanding the specifics of what they offer will allow you to engage confidently with customers and demonstrate your expertise during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer interactions in the past. This will highlight your ability to thrive in a fast-paced environment and build long-term relationships.
✨Tip Number 3
Research the local trade market and understand the needs of trade professionals in your area. Being able to discuss these insights during your interview will demonstrate your commitment to understanding and serving their needs.
✨Tip Number 4
Prepare to discuss your organisational and prioritisation skills. Think of specific instances where you've managed multiple tasks effectively, as this is crucial for ensuring smooth operations at the trade sales counter.
We think you need these skills to ace Trade Sales Counter Person
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any roles where you've thrived in fast-paced environments, as this is crucial for the Trade Sales Counter Person position.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and Howdens as a company. Mention specific skills such as prioritisation and organisation, and provide examples of how you've successfully managed customer accounts in the past.
Showcase Product Knowledge: Demonstrate your understanding of the kitchen and joinery industry in your application. Mention any relevant knowledge or experience you have with products that Howdens offers, as this will show your commitment to providing informed recommendations.
Follow Application Instructions: Ensure you activate your account when applying, as specified in the job listing. Double-check that all required documents are attached and that your application is complete before submitting it through our website.
How to prepare for a job interview at Howden Joinery Group plc
✨Showcase Your Customer Service Skills
As a Trade Sales Counter Person, you'll be the face of Howdens. Be prepared to share examples of how you've provided outstanding customer service in the past. Highlight your ability to handle difficult situations and turn them into positive experiences.
✨Demonstrate Your Product Knowledge
Familiarise yourself with Howdens' products and the kitchen industry. During the interview, mention specific products or trends that interest you, and be ready to discuss how this knowledge can help you assist customers effectively.
✨Emphasise Your Organisational Skills
In a fast-paced environment, prioritisation is key. Prepare to discuss how you manage your time and tasks efficiently. You might want to share a situation where your organisational skills led to a successful outcome.
✨Prepare for Sales Scenarios
Since the role involves driving sales growth, think about potential sales scenarios you might encounter. Practice how you would approach these situations, focusing on building relationships and understanding customer needs.