New Business Team Lead in Perth

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of over 21,000 employees spanning over 100 countries. We are expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions.

The Role:

• Lead the overall management of the Perth New Business team within the Sport & Entertainment Regions.
• Work in close collaboration with Divisional Heads to plan and deliver initiatives that drive new business growth.
• Execute and optimise telesales and lead-generation strategies, ensuring consistent pipeline development and high-performance team outcomes.

What you’ll do:

• Management: Building an efficient team with efficient processes. Working with the Divisional heads to deliver new business projects and achieve financial targets. Working closely with the Data Team and Marketing team to feedback success/failure on supporting marketing campaigns. Ensuring campaigns are planned, structured and communicated to all stakeholders. Provide support, guidance and encouragement to the team members to build a high performing team. Management of data – telesales, leads, quotes, and new business won. Feedback from 121’s and Performance Review. Work together with Divisional Director to develop a three-year strategic approach to developing your area. Review and analysis at the end of Projects to ensure continuous improvement. Deliver the income budget for FY26 for your area of responsibility and achieve/exceed the budget through new business generation. Pipeline management and reporting, both at project and divisional level. Lead generation and sales activity management and reporting against targets. Reporting weekly on activity vs target, plus end of project reporting.
• Staff Development: Develop your team members so that they achieve higher standards of technical ability across a wider range of topics and develop their soft skills where required. Coaching and training the team – listening to calls, providing sales training and organising other training based on individuals' needs. Assessing training needs of the teams and developing training plans. Reviewing audit results. Encourage and assist in CII study.
• Operational: Run your area(s) in an efficient and compliant manner focusing on positive customer outcomes and providing quality products and services that meet our Client’s needs. Drive efficient working practices. Manage day-to-day work allocation. Hold team members accountable. Ensure compliant working practices in line with the OPM.

Who we’re looking for:

• Proven experience in a similar role, with a track record of successfully implementing structure and driving change within a team.
• Strong organisational skills with the ability to create efficient processes and improve reporting.
• Proactive, enthusiastic, and self-motivated approach to work.
• Ability to identify inefficiencies and implement solutions that enhance team performance.
• Excellent communication and leadership skills to support and guide a team of 7 based in Perth.
• Demonstrated success in fostering a high-performing, well-structured team environment.

What do we offer in return?

A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. We support our people in every aspect of their lives.

Diversity and Inclusion:

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new.
• We support each other, in the small everyday moments and the bigger challenges.
• We are determined to make a positive difference, at work and beyond.

We consider our people our chief competitive advantage and treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Reasonable adjustments:

We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

Our sustainability promise:

We’re on a life-long journey to become an ever-more sustainable group. It’s a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can.