IBA - Credit Controller

The role

This role supports the International Property division by handling credit control activities, helping the team meet performance targets and business needs. Your responsibilities will involve following up on payments, balancing accounts, and collaborating with internal and external partners to address inquiries. You’ll also support projects, maintain accurate records, and ensure compliance with company procedures and regulatory requirements. This is a great opportunity for an experienced IBA professional who’s ready to step into a more client-facing role.

What you’ll be doing

• Chasing outstanding premium payments and following up with clients and brokers.
• Balancing receipts and identifying unallocated cash items.
• Responding to queries from markets and third parties.
• Assisting with account reconciliations to clients and markets.
• Processing data accurately and on time in internal systems.
• Supporting projects and contributing to team goals.
• Providing updates and reports to management.
• Following the established guidelines and regulatory compliance.
• Attending team meetings and reporting on progress.
• Building working relationships with internal teams.

Who we’re looking for

• Experience in credit control or a similar finance role.
• Knowledge of insurance principles and relevant regulations.
• Able to handle tasks independently and meet deadlines.
• Good communication and interpersonal skills.
• Comfortable using Microsoft Office and internal systems.
• Strong attention to detail.
• Able to work under pressure and adapt to change.
• Works well with others and supports team goals.
• Able to analyse information and make decisions.
• Willing to learn and improve.

Qualifications

• No specific qualifications required, but experience in insurance or finance is helpful.
• Knowledge of insurance broking platforms is useful but not crucial.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Diversity and Inclusion

At Howden we value diversity – there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other, in the small everyday moments and the bigger challenges
• We are determined to make a positive difference, at work and beyond

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Reasonable adjustments

We\\\’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.

If you\\\’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It\\\’s a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Accounting/Auditing and Customer Service

Industries

• Insurance