Broking Support Assistant in Bristol

Who are we? Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of over 22,000 employees spanning over 100 countries. We're moving from strength to strength, expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients.

The Role

The Broking Support Assistant will perform a variety of administrative and coordination tasks to support the Financial Lines team, ensuring all activities are carried out in line with relevant company and regulatory policies.

What you’ll do:

• Under the direction of line manager and senior colleagues, determines priorities and activities to achieve business and personal goals.
• Assist in the creation of broking, client and other types of documents including but not limited to general typing, production of monthly market renewal placing contracts (MRCs) and Premium / Loss summary sheets.
• Data entry and data computation on Company systems and Excel Spreadsheets.
• Ensure up to date records are maintained at all times on the Company systems for the department.
• Manage and utilize Document management systems (whether paper based or electronic) on behalf of the whole department including but not limited to printing, copying, scanning, assembling, uploading and mailing.
• Manage and utilize Archiving, Filing and other systems on behalf of the whole department (either paper based or electronic, as appropriate).
• Responds to the clients (both internal and external) requirements as appropriate.
• Actively undertakes personal development to ensure up to date knowledge and understanding of best practice.
• Remains aware of external, industry, legal and regulatory developments etc to ensure practice and outputs are of a sufficiently high standard.
• Keeps informed of all legal and regulatory developments relevant to the Operating Entity/Group.
• Maintains accurate records and deals with correspondence appropriately.

Who we’re looking for:

• Experience not essential, training will be given. However, preference will be given to applicants who have some experience of working in an office environment in an administrative capacity and a desire to work in insurance.
• Basic technical knowledge of FCA regulations as they pertain to insurance intermediaries.
• Understanding of processes and procedures within the insurance market.
• Attention to detail with ability to produce accurate documentation and to file documents appropriately.
• Ability to work effectively within a team.
• Prioritisation and organisational skills.
• Self-motivated.
• Competent IT skills, including but not limited to Microsoft Word, Excel and PowerPoint.
• Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders.
• Able to undertake and demonstrate competence in technical training, as required by the industry regulator.

Qualifications:

• GCSE’s (or equivalent) including English essential.
• Technically proficient in MS Office software including Word and Excel.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new.
• We support each other in the small everyday moments and the bigger challenges.
• We are determined to make a positive difference at work and beyond.

Diversity and Inclusion:

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new.
• We support each other, in the small everyday moments and the bigger challenges.
• We are determined to make a positive difference, at work and beyond.

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Reasonable adjustments:

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require. *Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Our sustainability promise:

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world.