At a Glance
- Tasks: Build strong relationships with clients and insurers while managing insurance transactions.
- Company: Join Howden, a global leader in innovative insurance solutions.
- Benefits: Define your career with personal development, volunteering, and flexible working options.
- Other info: Diverse and inclusive culture with opportunities for career growth.
- Why this job: Make a positive impact in the insurance industry while growing your skills.
- Qualifications: 2+ years in commercial insurance preferred, but training is provided.
The predicted salary is between 30000 - 40000 € per year.
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of over 22,000 employees spanning over 100 countries. We're moving from strength to strength, expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients.
The Role
- Location – Birmingham
- Hours – Full Time (Mon-Fri 9:00 – 17:30)
What you'll do
- Develop strong relationships with clients and colleagues
- Develop strong relationships with insurers
- Deal with client quote requests, placements, renewals and mid-term adjustments
- Ensure transactions are conducted with full transparency & accuracy
- Develop strong relationships with markets
- Create comprehensive client and broking documents as required
- Obtain quotes, indications and endorsements
- Perform technical duties (including data entry, credit control, bordereau production and chasing subjectivities)
- Assist in planning the most appropriate insurance program for the client’s demands and needs
- Provide advice, support and training to colleagues and direct reports
Compliance
- Ensure compliance with all applicable Company and/or Group policies and procedures
- Ensure correct authorisation is obtained and processes followed when required by the Company and/or Group policies and procedures
- Ensure compliance with legal and regulatory requirements
- Maintain accurate records and deal with correspondence appropriately
- Ensure compliance with Anti Bribery and Corruption policy and procedures
Who we're looking for
- Ideally 2+ years commercial insurance experience but training will be provided.
- Negotiation and influencing skills.
- Enjoy solving problems.
- Team player, and able to build sustainable relationships.
- Professional and personable.
- An ability to learn.
- IT Literacy with a working knowledge of Word and Excel required.
- Good organisational skills and ability to multi-task and plan own workloads.
- Strong attention to detail and ability to produce accurate work under pressure.
- Previous experience of line management.
- Qualified to CERT CII level or above or progression towards gaining professional qualifications is desired.
What do we offer in return?
A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society’s greatest challenges. And we know that separate home and work lives don’t really exist. If you’re happy and healthy at home, you’re more likely to be happy and fulfilled at work – and vice versa. That’s why we do our best to support our people in every aspect of their lives.
Diversity and Inclusion
At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other, in the small everyday moments and the bigger challenges
- We are determined to make a positive difference, at work and beyond
- We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.
Reasonable adjustments
We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Our sustainability promise
We’re on a life-long journey to become an ever-more sustainable group. It’s a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world.
Case Manager in Birmingham employer: Howden Insurance Brokers Limited
At Howden, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Located in Birmingham, our Case Managers benefit from a supportive environment that prioritises personal development and work-life balance, alongside opportunities for professional growth within a diverse international team. With a commitment to sustainability and community engagement, we empower our employees to make meaningful contributions both at work and beyond.
Contact Detail:
Howden Insurance Brokers Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Case Manager in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Howden on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Howden's values and recent projects. Show them you’re not just another candidate; you’re genuinely interested in their mission and how you can contribute.
✨Tip Number 3
Practice your negotiation skills! As a Case Manager, you'll need to demonstrate your ability to influence and build relationships. Role-play with a friend to get comfortable with these scenarios.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace Case Manager in Birmingham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how your passion aligns with our no-limits mindset and how you can contribute to our collective success.
Tailor Your CV:Make sure to customise your CV for the Case Manager position. Highlight relevant experience, especially in commercial insurance, and showcase your negotiation and problem-solving skills. We love seeing how you fit into our team!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your information well. We appreciate attention to detail, so make sure everything is accurate and easy to read!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Howden Insurance Brokers Limited
✨Know Your Stuff
Before the interview, make sure you understand the role of a Case Manager and Howden's values. Familiarise yourself with their approach to client relationships and compliance. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your People Skills
Since building strong relationships is key for this role, prepare examples of how you've successfully collaborated with clients and colleagues in the past. Highlight your negotiation and influencing skills, as well as any experience you have in problem-solving.
✨Be Organised and Detail-Oriented
Demonstrate your organisational skills by discussing how you manage multiple tasks and ensure accuracy in your work. Bring up specific instances where your attention to detail made a difference, especially in high-pressure situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or opportunities for professional development. This shows that you're not just interested in the job, but also in how you can grow within the company.
