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For Companies At a Glance
- Tasks: Lead claims for Professional Indemnity, Directors & Officers, and Crime while collaborating with clients.
- Company: Join Howden, a global insurance group with 18,000 passionate employees across 100+ countries.
- Benefits: Enjoy flexible hours, hybrid working options, and a culture that values diversity and collaboration.
- Why this job: Make an impact in a supportive team focused on outstanding client service and personal growth.
- Qualifications: Significant claims-handling experience and strong understanding of insurance principles required.
- Other info: We offer reasonable accommodations to ensure the role fits your needs.
The predicted salary is between 43200 - 72000 £ per year.
time left to apply End Date: March 28, 2025 (30+ days left to apply)
job requisition id R0010787
Who are we?
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Role
This is an exciting chance to lead Professional Indemnity, Directors & Officers, and Crime claims, working directly with Wholesale and Retail clients to achieve the best possible outcomes.
You’ll provide expert advice, liaise with insurers and legal representatives, and handle claims efficiently while encouraging positive relationships and supplying to key projects. We’re passionate about delivering outstanding client service—join us and make an impact!
What You’ll Do
- Set your own work priorities to meet personal and team objectives.
- Negotiate with markets to achieve the best outcomes for clients.
- Prepare and present comprehensive claims documents to underwriters, addressing queries and providing feedback.
- Maintain up-to-date records on company systems and ensure all claims processes meet compliance requirements.
- Keep clients, insurers, and collaborators advised of developments, liaising with third parties as vital.
- Resolve client and insurer queries, ensuring all parties are kept updated throughout.
- Support less expert team members with their development, as the need arises.
Who We’re Looking For
- Significant claims-handling experience, ideally with an international broker.
- Strong understanding of insurance principles and London market operations (Lloyd’s and company markets).
- Knowledge of the broking and underwriting process, as well as claims-handling procedures.
- Awareness of competitors, cultural considerations, and the regulatory environment.
- Highly organised with excellent planning and interpersonal skills.
We’re looking for someone who is driven, passionate about delivering results, and eager to grow within an encouraging and diverse team. If this sounds like you, we’d love to hear from you!
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
Reasonable adjustments
We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.
If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
About Us
Howden began in 1994, as just three people and a dog. Now there are 17,000 of us, and we’re a leading global insurance group, managing $38bn of premiums for our clients.
Our largest shareholder group is us – the people who work in the business – supported by three long-term, minority growth-equity partners who share our vision to build a business to last, one that will never be sold.
The owner’s mindset is something that’s embedded in our culture; our people readily take ownership of their decisions, their actions, and their outputs. They’re invested in every sense. And we all know that by working together to drive the business forward, everyone will benefit from the extraordinary results we can achieve.
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Senior Claims Executive employer: Howden Group
Contact Detail:
Howden Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Claims Executive
✨Tip Number 1
Familiarize yourself with the specific claims-handling processes and regulations in the London market. Understanding these nuances will help you stand out as a candidate who is not only knowledgeable but also ready to hit the ground running.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who have experience with international brokers. Building relationships can provide you with insights into the role and potentially lead to referrals.
✨Tip Number 3
Demonstrate your negotiation skills by preparing examples of past experiences where you successfully negotiated outcomes for clients. This will showcase your ability to achieve the best results, which is crucial for this position.
✨Tip Number 4
Highlight your organizational and planning skills during any discussions or interviews. Being able to manage multiple claims efficiently while maintaining compliance is key to excelling in this role.
We think you need these skills to ace Senior Claims Executive
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Senior Claims Executive position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application effectively.
Highlight Relevant Experience: In your CV and cover letter, emphasize your significant claims-handling experience, particularly with international brokers. Provide specific examples of how you've successfully managed claims and negotiated outcomes in the past.
Showcase Your Skills: Demonstrate your strong understanding of insurance principles and the London market operations. Mention any relevant knowledge of broking and underwriting processes, as well as your organizational and interpersonal skills.
Personalize Your Application: Make sure to personalize your cover letter by expressing your passion for delivering results and your eagerness to grow within a diverse team. Reflect on Howden's values and culture, and explain why you would be a great fit.
How to prepare for a job interview at Howden Group
✨Show Your Claims Expertise
Be prepared to discuss your significant claims-handling experience in detail. Highlight specific cases where you successfully negotiated outcomes for clients, and demonstrate your understanding of the insurance principles and market operations.
✨Demonstrate Your Interpersonal Skills
Since the role involves liaising with clients, insurers, and legal representatives, showcase your excellent interpersonal skills. Share examples of how you've built positive relationships and resolved conflicts in previous roles.
✨Prepare Comprehensive Claims Documents
Familiarize yourself with the process of preparing and presenting claims documents. Be ready to explain how you address queries from underwriters and provide feedback effectively, as this will be a key part of your responsibilities.
✨Emphasize Your Organizational Skills
Highlight your ability to stay organized and manage multiple priorities. Discuss how you maintain up-to-date records and ensure compliance with claims processes, as these skills are crucial for success in this role.
