Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Build relationships and win new clients in the insurance sector.
- Company: Join Howden, a global insurance group with a unique employee-owned culture.
- Benefits: Enjoy flexible working, career progression, and a supportive team environment.
- Other info: Diverse workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in a respected company while developing your career.
- Qualifications: Experience in commercial insurance and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Role
We are looking for Commercial New Business Account Handlers to support Howden’s plans for business growth and expansion within our Bristol office. The Bristol based team focus on exceeding the expectations of our clients and are capable of supporting their insurance needs across the range of commercial general insurance classes, targeted in the Care Sector, this includes, Social Care, Primary Care and Medical Malpractice clients.
The role offers the successful candidates the opportunity for a career within the insurance and financial services profession with one of the most respected names in insurance broking. The New Business Account Handler will provide technical and qualitative service in order to win new clients and provide wider support to Howden Bristol clients. Ensuring that responsibilities are completed in accordance with Company and/or Group policies to achieve targets, develop the business and deliver an excellent and comprehensive service.
What you'll do
- Develop strong relationships with prospects in order to develop and win new clients
- Ensure transactions are conducted with full transparency & accuracy
- Deal with incoming mail from prospects, clients, insurers and third parties
- Operate with all prospects/clients (both internal and external) fairly and ethically
- Supporting key initiatives & campaigns, developing new client opportunities
- Support management and team, if and when directed, with renewal, mid-term adjustment or any other activity as required
- Develop strong relationships with insurance markets and other service providers
- Maintain any ongoing delegated authority contracts appropriately and cost effectively
- Creating the most appropriate insurance program for the prospect’s/client’s demands and needs
- Producing comprehensive client and broking documents
- Processing of quotes, indications and endorsements
- Technical duties (including accurate data entry, credit control, chasing subjectivities)
- Ensure up to date records are maintained at all times on the Company systems
- Ensure compliance with all applicable Company and/or Group policies and procedures
- Ensure correct authorization is obtained and processes followed when required by the Company and /or Group policies and procedures
- Ensure compliance with legal and regulatory requirements
- Ensure that own performance, HR and T&C records are up to date and meet the Company and/or Group’s requirements
- Maintain accurate records and deal with correspondence appropriately
- Ensure compliance with Anti Bribery and Corruption policy and procedures
Who we're looking for
- Commercial Insurance – sound knowledge and broking experience (underwriting experience will be considered), ideally some experience with Care Sector business
- Product and client handling experience from a commercial insurance background (MD/BI, Liabilities, Medical Malpractice, PI)
- Some Engineering/Motor Fleet/Cyber experience
- Knowledge and placement of ancillary commercial products
- Confident, with strong communication skills (both verbal and written)
- Professional and personable – client focused
- Drive and enthusiasm – motivated to achieve targets
- Good negotiating skills; able to influence and persuade others
- Organised, able to plan and be methodical - proactive when necessary
- IT Literacy with a working knowledge of Word and Excel required
- Strong attention to detail and ability to be resilient, produce accurate work under pressure
- Qualified to CERT CII level or above or progression towards gaining professional qualifications is desired.
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
New Business Account Handler employer: Howden Group
Contact Detail:
Howden Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Business Account Handler
✨Tip Number 1
Network like a pro! Get out there and connect with people in the insurance industry, especially those who work at Howden. Attend events, join online forums, or even hit up LinkedIn to make those valuable connections.
✨Tip Number 2
Prepare for interviews by researching Howden’s culture and values. They’re all about collaboration and pushing boundaries, so think of examples from your past that show you embody these traits. Be ready to share how you can contribute to their mission!
✨Tip Number 3
Practice your pitch! You’ll want to clearly articulate why you’re the perfect fit for the New Business Account Handler role. Highlight your experience in commercial insurance and your ability to build strong client relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Howden team.
We think you need these skills to ace New Business Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the New Business Account Handler role. Highlight your experience in commercial insurance and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about joining Howden and how your background aligns with our culture and values. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your written application reflects that. Keep your language clear and professional, and double-check for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Howden Group
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial insurance, especially in the Care Sector. Familiarise yourself with key terms and concepts, as well as Howden's specific offerings. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a New Business Account Handler, strong communication is key. Practice articulating your thoughts clearly and concisely. You might want to prepare examples of how you've successfully built relationships with clients or handled difficult conversations in the past.
✨Demonstrate Your Organisational Skills
Being organised is crucial for this role. Prepare to discuss how you manage your time and prioritise tasks. You could even bring along a planner or digital tool you use to keep track of your responsibilities, showing that you’re proactive and methodical.
✨Be Ready to Discuss Compliance
Since compliance is a big part of the job, be prepared to talk about your understanding of legal and regulatory requirements in the insurance industry. Think of examples where you've ensured compliance in previous roles, as this will demonstrate your attention to detail and integrity.