Motor Fleet Technician

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

Main Purpose: The Fleet Technician provides administrative and operational support to the underwriting team, ensuring that policies are processed accurately and efficiently throughout their lifecycle. The role focuses on accurate data entry, timely issuance of documentation, and building effective working relationships to support new business, renewals, and mid‐term adjustments.

Main Responsibilities:

• Support underwriters with administrative tasks for new business, renewals, and mid‐term adjustments
• Enter, update, and maintain accurate policy and risk data in underwriting systems
• Issue policy documentation, certificates, and related correspondence
• Analyse driver and vehicle referral cases, identifying key risk factors and supporting underwriters with clear, accurate referral information and recommendations
• Participate in team meetings and contribute to process improvements.
• Participate in ad-hoc duties as required to effectively maintain the smooth running of the Fleet department.
• To ensure all work undertaken is complete, correct and compliant.

Skills and Experience:

• Strong organisation and time management skills
• Excellent communication and collaboration skills
• Proactive, reliable, and able to work effectively as part of a team
• Willingness to learn and develop underwriting knowledge
• Comfortable with all standard Microsoft Office applications
• Insurance experience preferred but not essential

Personal Qualities:

• Approachable
• Flexible
• Team player
• Self-motivated
• Positive, can-do attitude
• Professional manner
• Works well under pressure

KGM Values:

• Ambition – Drive to succeed and achieve excellence in your role and with KGM Underwriting Services Limited. Wants to deliver results, demonstrate a ‘can do’ attitude and goes the extra mile.
• Integrity – Displays openness and honesty with strong moral principles.
• Teamwork – Offers support to others and works as part of the team to achieve excellence & success for the team. Partakes in team activities.
• Personal Touch – Bring your own personality to develop mutually beneficial relationships whilst always remaining professional.
• Compliant - Understanding of and effective execution of compliance governance & controls including DPA, TCF, Money Laundering.

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Reasonable adjustments We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.