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For Companies At a Glance
- Tasks: Manage technical administration tasks and support client services in a collaborative team.
- Company: Howden, a global insurance group with a strong employee ownership culture.
- Benefits: Flexible working hours, career progression, and a supportive work environment.
- Why this job: Join a passionate team making a positive impact in the insurance industry.
- Qualifications: Experience in technical administration or accounting, strong communication skills.
- Other info: Diverse workplace with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
The Role
This is an exciting opportunity to join our growing Business Services team in Milton Keynes, supporting the delivery of high-quality technical and administrative services for our expanding client base. As a key point of contact for London-based teams, you will ensure smooth processes, accurate handling of technical data, and compliance with company standards. You will also play a vital role in developing the technical knowledge of others within the team, contributing to the overall success of the business.
What You’ll Be Doing
- Manage complex technical administration tasks, ensuring accuracy and efficiency across all processes.
- Validate data submissions and transactions in line with company standards and client requirements.
- Prepare and review technical reports, statements, and reconciliations.
- Ensure accurate data entry and maintain robust credit control processes while resolving outstanding queries.
- Support business units by providing timely and accurate management information.
- Maintain up-to-date records across company systems and ensure compliance with regulatory and internal requirements.
- Assist with training and mentoring less experienced team members to develop technical expertise.
- Act as a key escalation point for internal teams and clients, ensuring excellent service delivery.
Who We’re Looking For
We value expertise, attention to detail, and a strong service-oriented approach. We’re looking for someone who:
- Has extensive technical administration or accounting experience within the insurance or financial services sector.
- Possesses a strong understanding of London Market processes and systems.
- Can demonstrate technical expertise and the ability to review and audit complex work for accuracy and compliance.
- Works efficiently under pressure, meeting deadlines while maintaining high-quality standards.
- Is a strong communicator, able to build and maintain relationships with clients and internal partners.
- Is highly organised, with strong problem-solving skills and attention to detail.
- Has proficient IT skills, particularly in Microsoft Word, Excel, and PowerPoint.
Qualifications
- GCSEs (or equivalent) including Maths and English at Grade C or above.
- A-Levels (Grade A-C) or equivalent are desirable but not crucial.
- Progression towards professional qualifications is helpful but not required.
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
Senior Technician in Milton Keynes employer: Howden Group
Contact Detail:
Howden Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technician in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Howden on LinkedIn. A friendly chat can give you insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your technical knowledge. Since this role involves complex administration tasks, be ready to discuss your experience with London Market processes and how you've handled similar challenges in the past.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share specific examples of how you've tackled issues in previous roles. This will demonstrate your ability to maintain high-quality standards under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Howden team.
We think you need these skills to ace Senior Technician in Milton Keynes
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role and Howden's culture shine through. We want to see that you share our no-limits mindset and are excited about contributing to our team.
Tailor Your CV: Make sure to customise your CV to highlight your relevant experience in technical administration or accounting within the insurance sector. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your achievements and experiences are easy to read and understand. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Howden Group
✨Know Your Stuff
Make sure you brush up on your technical administration skills, especially within the insurance sector. Familiarise yourself with London Market processes and systems, as this will show that you’re not just a good fit but also genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with various teams and clients, practice articulating your thoughts clearly. Prepare examples of how you've built relationships in previous roles, as strong communication is key to success at Howden.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you’ve tackled complex issues or improved processes. Be ready to discuss these during the interview, as they’ll want to see your analytical skills and how you handle pressure while maintaining high-quality standards.
✨Emphasise Team Collaboration
Howden values teamwork, so be prepared to talk about your experiences working collaboratively. Highlight any mentoring or training roles you've taken on, as this aligns perfectly with their focus on developing team members' technical expertise.
