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- Tasks: Lead change management for a global collaboration project at Howden.
- Company: Join Howden, a people-first insurance group with a unique culture.
- Benefits: Hybrid work, career growth, and a supportive team environment.
- Why this job: Make a real impact by driving change across 24,000 colleagues worldwide.
- Qualifications: Experience in change management and strong communication skills required.
- Other info: Diverse and inclusive workplace with opportunities for personal development.
The predicted salary is between 36000 - 60000 £ per year.
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Location: London / Hybrid
About the role
We are seeking a Change Manager who can support the roll out of our new collaboration and communication ecosystem Howden World. You will join an in-flight programme which is delivering a change to all 24,000 colleagues across Howden globally. To support the implementation, we are looking for a proactive individual who can work within the Change programme workstream, driving day-to-day change management activities forward, working through relevant impacts and supporting the programme team with the global implementation. Please note this role is a 6 month contract and follows a hybrid work pattern based out of our Central London office.
Role Responsibilities:
- Change Delivery: Implementing our change strategy, developing appropriate change management interventions (such as change impact assessment) in collaboration with the Programme Team. Create clear, compelling communication and training materials to support understanding and adoption of the new collaboration and communication ecosystem.
- Stakeholder Management: Undertake stakeholder mapping and analysis, identify potential sources of resistance to change and support in the development of strategies to mitigate resistance, ensuring a smooth transition to the new technologies. Build strong relationships with stakeholders at all levels across the programme and business, to foster a culture of collaboration and commitment to the change initiatives. Provide regular updates and reports on change progress to keep stakeholders and project governance informed and engaged throughout the implementation.
- Change Impact Assessment and Business Readiness: Using prescribed change methodology conduct thorough analysis to identify and understand the impact of the change on business stakeholders and readiness. Collaborate with key stakeholders to identify and prioritise areas of impact, ensuring an understanding of the change landscape. Identify key readiness criteria with stakeholders and drive business readiness forward to ensure successful implementation.
- Communications Management: Working with our Global Communications team, ensure timely execution of our communications plans at both programme and local business levels. Produce and maintain effective communication channels and materials. Build a network of people within the programme and business who understand and can communicate the changes to ensure teams are aware of progress and impacts throughout the programme.
- Training & Development: Collaborate with training specialists to support the development and delivery of training programs tailored to the needs of different user stakeholder groups. Own and drive localised training plans and adapt as required from any feedback, business needs.
- Metrics & Evaluation: Use feedback and data to continuously improve change management and develop strategies as the business adopts the new collaboration and communication ecosystem.
- Benefit Realisation: Supporting in the creation of a benefits realisation plan to measure benefits and outlining activities required to achieve the project benefit outcomes. Work with the benefit owners to ensure that benefits outcomes are clear and reflective of the phased delivery.
Requirements:
- Previous experience in a similar change management role where you would have gained extensive experience in delivering change for complex global change programmes.
- Strong change management skills, with a focus on timely delivery.
- Experience in working with teams and individuals impacted by organisational changes.
- Excellent relationship management and interpersonal skills and an ability to work with a variety of stakeholders and senior managers within a complex, fast-paced organisation.
- You must have strong communication skills, with the ability to craft clear, engaging content for diverse, global audiences.
- Experience with Microsoft 365 and Viva products and building SharePoint intranet sites would be beneficial.
- A certification in change management is desirable.
A career you can define. If you are a proactive and results-driven individual with a passion for supporting and delivering successful transformations within the insurance sector, we can provide an exciting and rewarding opportunity with opportunity for career growth.
Our culture: People First
Our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world. The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.
Diversity & Inclusion
At Howden Group Holdings we consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness and respect, regardless of their age, disability, race, religion or belief, gender, sexual orientation, marital status or family circumstances. A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
Reasonable adjustments
We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Change Manager in London employer: Howden Group
Contact Detail:
Howden Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Change Manager in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Howden on LinkedIn. Ask them about their experiences and any tips they might have for landing the Change Manager role. Personal connections can give you insights that no job description can.
✨Tip Number 2
Prepare for the interview by understanding Howden's culture. They value collaboration and a people-first approach, so think of examples from your past where you've demonstrated these qualities. Show them you're not just a fit for the role, but for the company too!
✨Tip Number 3
Practice your communication skills! Since the role involves crafting clear messages, consider doing mock interviews with friends or using online platforms. Get comfortable explaining complex ideas simply and engagingly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Howden team. Let’s get you that Change Manager position!
We think you need these skills to ace Change Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences that align with the Change Manager role. Highlight your change management experience and how it relates to the responsibilities outlined in the job description.
Showcase Your Communication Skills: Since strong communication is key for this role, use your application to demonstrate your ability to craft clear and engaging content. Consider including examples of past communications or training materials you've developed.
Highlight Stakeholder Management Experience: Emphasise your experience in managing relationships with various stakeholders. Share specific examples of how you've navigated resistance to change and built collaboration in previous roles.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. This way, we can ensure your application gets the attention it deserves and you can easily track its progress!
How to prepare for a job interview at Howden Group
✨Know Your Change Management Strategies
Familiarise yourself with various change management methodologies and be ready to discuss how you've applied them in past roles. This will show your understanding of the field and your ability to adapt strategies to different situations.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully managed stakeholders in previous projects. Highlight your ability to build relationships and mitigate resistance, as this is crucial for a Change Manager at Howden.
✨Communicate Clearly and Effectively
Practice articulating your thoughts clearly, especially when discussing complex ideas. Since the role involves creating communication materials, demonstrating your ability to convey information simply and engagingly will be key.
✨Demonstrate Your Proactivity
Be ready to share instances where you took the initiative in driving change or improving processes. Howden values proactive individuals, so showcasing your results-driven mindset will resonate well with the interviewers.
