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- Tasks: Support SME clients with tailored insurance solutions and manage renewals and new business activities.
- Company: Join Howden, a global insurance group with a culture of collaboration and employee ownership.
- Benefits: Enjoy work-life balance, career progression, and a supportive team environment.
- Why this job: Be part of a dynamic team making a real impact in the insurance industry.
- Qualifications: 3 years in commercial insurance, strong numeracy, and literacy skills required.
- Other info: Flexible working options available to suit your lifestyle.
The predicted salary is between 36000 - 60000 £ per year.
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 23,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
At Howden - Corporate & Commercial, commercial insurance isn’t just what we do – it’s who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client’s assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.
We are seeking an ambitious Account Handler to join our dynamic team in Leeds dealing with our SME clients. If you have a passion for insurance, this is the opportunity for you. Be part of a world-class organisation that values collaboration and inclusion. Join us and be part of a team dedicated to providing outstanding service to our clients. We promote personal and professional growth.
This is a full-time, permanent position working 3 days a week in our Leeds office.
Responsibilities:
- Regularly monitoring renewals and new business activity to aid effective planning and resourcing
- Review client documentation to ensure comprehensive and accurate information is presented for the quoting process
- Collate and communicate client requirements to ensure appropriate marketing of the risk
- Process data promptly and accurately on relevant systems to support client service and internal processes
- Preparing presentations for execs
- Taking calls and queries from customers and insurers
- Processing MTA's
- Credit Control and collecting debt
- Processing business compliantly
- Deal with or refer client enquiries, renewals, and mid-term adjustments
- Strong technical knowledge to become a key referral point for the team
Skills:
- Minimum 3 years’ experience in Commercial insurance
- Strong literacy and numeracy skills
- Ability to work under pressure and to short deadlines
- Accuracy and attention to detail
- Knowledge of Acturis system is desirable
- Proficiency of Microsoft Excel / Word
Qualifications:
- GCSE Maths and English (or equivalent)
- A levels (desirable)
- Cert CII (desirable)
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new
- We support each other in the small everyday moments and the bigger challenges
- We are determined to make a positive difference at work and beyond
Reasonable adjustments
We’re committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you’re excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
SME Account Handler - Corporate & Commercial in Leeds employer: Howden Group
Contact Detail:
Howden Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SME Account Handler - Corporate & Commercial in Leeds
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry, especially those who work at Howden. A friendly chat can open doors and give you insider info about the company culture and the role.
✨Tip Number 2
Prepare for the interview by researching common questions for Account Handler roles. Think about how your experience aligns with the responsibilities listed in the job description, and be ready to share specific examples.
✨Tip Number 3
Show your passion for insurance during the interview! Talk about why you love the industry and how you can contribute to Howden's mission of supporting clients through complex commercial risks.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Howden.
We think you need these skills to ace SME Account Handler - Corporate & Commercial in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the SME Account Handler role. Highlight your experience in commercial insurance and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for insurance and why you’re excited about joining Howden. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Skills: Don’t forget to highlight your strong literacy and numeracy skills, as well as your attention to detail. If you have experience with the Acturis system or Microsoft Excel, make sure to mention it. We’re looking for those key skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our amazing team at Howden!
How to prepare for a job interview at Howden Group
✨Know Your Insurance Stuff
Make sure you brush up on your commercial insurance knowledge. Understand the key concepts and be ready to discuss how they apply to SME clients. This will show that you're not just interested in the role, but that you genuinely understand the industry.
✨Showcase Your Attention to Detail
Since accuracy is crucial in this role, prepare examples from your past experience where your attention to detail made a difference. Whether it was processing data or reviewing client documentation, having specific stories ready will highlight your skills.
✨Prepare for Client Scenarios
Think about potential client scenarios you might face as an Account Handler. Be ready to discuss how you would handle renewals, mid-term adjustments, or even tricky queries. This will demonstrate your problem-solving skills and readiness for the role.
✨Emphasise Team Collaboration
Howden values collaboration, so be prepared to talk about your experiences working in teams. Share how you've supported colleagues or contributed to group success, as this aligns with their culture of teamwork and support.
