At a Glance
- Tasks: Lead AI projects to transform the insurance industry and enhance customer experiences.
- Company: Join Howden, a global leader in insurance with a vibrant culture.
- Benefits: Flexible working hours, career progression, and a supportive team environment.
- Other info: Diverse workplace with opportunities for personal and professional growth.
- Why this job: Shape the future of insurance with innovative AI solutions and make a real impact.
- Qualifications: Experience in managing AI projects and strong communication skills required.
The predicted salary is between 60000 - 80000 £ per year.
Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries. People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Are you passionate about harnessing the power of AI to transform the insurance industry? We’re looking for an experienced AI IT Project Manager to lead cutting-edge initiatives across Howden Retail, driving innovation in underwriting, claims, customer engagement, finance, and compliance. This is a unique opportunity to shape the future of insurance broking by delivering impactful AI solutions that streamline operations and enhance customer experiences.
Role Summary: The IT AI Project Manager will lead the delivery of AI and machine learning initiatives within the Howden Retail. This role is pivotal in driving digital transformation by implementing AI solutions that enhance underwriting, claims processing, customer engagement, finance and regulatory compliance. The ideal candidate will have a strong grasp of both project management and the unique challenges of the insurance broking industry.
Key Responsibilities:
- AI Project Delivery
- Lead end-to-end delivery of AI projects such as intelligent document processing, predictive analytics for risk profiling, and chatbot deployment.
- Manage project scope, timelines, prioritisation, budgets, and resources, ensuring alignment with business objectives.
- Oversee the integration of AI tools with core broking platforms (e.g., Acturis, Applied Epic, SSP).
- Stakeholder & Broker Engagement
- Collaborate with operations and central function teams (e.g operations, underwriting, claims, compliance, and broking) to identify AI use cases.
- Translate complex AI concepts into business-friendly language for brokers and clients.
- Facilitate workshops and demos to showcase AI capabilities and gather feedback.
- Data & Compliance Oversight
- Ensure AI solutions adhere to the Howden framework.
- Work with data governance and compliance teams to meet FCA, GDPR, and other regulatory requirements.
- Promote ethical AI practices, especially in customer-facing applications.
- Team & Vendor Coordination
- Coordinate internal technical teams (dev ops, automation, developers, QA) and external vendors or AI solution providers.
- Manage third-party relationships, including contract negotiation and performance monitoring.
- Performance & Value Realisation
- Define and assist with tracking of KPIs such as operational efficiencies, quote conversion rates, claims processing time, and customer satisfaction.
- Conduct post-implementation reviews to assess ROI and continuous improvement opportunities.
Required Skills & Experience:
- Proven experience managing AI or IT projects in the insurance or financial services sector.
- Understanding of insurance broking workflows, systems, and regulatory landscape.
- Familiarity with AI/ML technologies, cloud platforms (Azure), and data integration.
- Strong stakeholder management and communication skills.
- Proficiency in project management methodologies (Agile, PRINCE2, or PMP).
What do we offer in return? A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
- Our successes have all come from someone brave enough to try something new.
- We support each other in the small everyday moments and the bigger challenges.
- We are determined to make a positive difference at work and beyond.
Reasonable adjustments: We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working. If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
Fixed Term Contract (Fixed Term)
IT AI Project Manager employer: Howden Group
At Howden, we pride ourselves on fostering a vibrant and inclusive work culture that champions innovation and collaboration. As an IT AI Project Manager, you'll have the opportunity to lead transformative AI initiatives within the insurance sector while enjoying a supportive environment that prioritises work-life balance, career progression, and ethical practices. With a commitment to employee growth and a diverse team of passionate professionals, Howden is the ideal place for those looking to make a meaningful impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land IT AI Project Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Howden and its culture. Understand their values and how your experience aligns with their mission. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in AI project management can drive innovation at Howden. Tailor your examples to highlight your experience in the insurance sector and how you can contribute to their goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining Howden and being part of their exciting journey.
We think you need these skills to ace IT AI Project Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT AI Project Manager role. Highlight your experience with AI projects and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about AI in the insurance industry and how your background makes you the perfect fit for Howden. Let us feel your enthusiasm!
Showcase Your Project Management Skills:Since this role involves managing AI projects, be sure to highlight your project management experience. Mention specific methodologies you've used, like Agile or PRINCE2, and how they’ve helped you deliver successful projects.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar. Don’t miss out on this opportunity!
How to prepare for a job interview at Howden Group
✨Know Your AI Stuff
Make sure you brush up on the latest AI and machine learning technologies relevant to the insurance industry. Be ready to discuss specific projects you've managed, especially those involving predictive analytics or chatbot deployment.
✨Speak Their Language
Since you'll be translating complex AI concepts for brokers and clients, practice explaining these ideas in simple terms. Use examples from your past experiences to demonstrate how AI can enhance customer engagement and streamline operations.
✨Showcase Your Project Management Skills
Be prepared to discuss your experience with project management methodologies like Agile or PRINCE2. Highlight how you've managed project scope, timelines, and budgets in previous roles, particularly in the context of AI projects.
✨Engage with Stakeholders
Think about how you've collaborated with different teams in the past. Prepare examples of how you've facilitated workshops or gathered feedback on AI solutions, as stakeholder engagement is key in this role.
