At a Glance
- Tasks: Support clients with insurance claims and learn the ins and outs of the insurance world.
- Company: Join a friendly team at Howden, where collaboration is key.
- Benefits: Earn a salary while studying for a Level 3 qualification and gaining real-world experience.
- Other info: Participate in fun group activities during the assessment day and meet our awesome team!
- Why this job: Kickstart your career with hands-on training and support from industry experts.
- Qualifications: No prior insurance experience needed; strong communication and customer service skills are a plus.
This is a one-year apprenticeship programme where you will start your career as a Claims Handler, learning how to support clients with insurance claims and understand the world of insurance from the ground up. You will gain hands-on experience working with our expert teams, helping clients with their insurance needs, and learning how businesses protect themselves against different risks.
You will be part of a friendly and supportive team who will guide you every step of the way. One day a week will be dedicated to studying towards a Level 3 qualification, all while earning a salary and gaining valuable real-world experience. Take part in a year-long structured development programme designed to help you build the skills and confidence needed to thrive in your role. All of our apprentices take part in this programme, so you will have a group of peers to learn alongside.
Develop your analytical skills with support from experienced colleagues as you explore how policy wording is used to assess potential coverage for clients. Build your organisational skills by supporting diary management and following up with insurers and clients to gather key information.
No experience in insurance is required; we will teach you everything you need to know!
Strong interpersonal and customer service skills - experience working in customer-facing roles such as retail and hospitality is useful. Strong written communication skills and attention to detail.
Our final stage is an in-person assessment day at one of our offices close to you. You will take part in some fun group activities and meet our team in a relaxed setting. This day is all about getting to know you better and for you to see what it is like to be part of Howden and experience our culture. We will cover all your travel costs for this day!
Insurance Claims in Maidstone employer: Howden Group
Howden is an exceptional employer, offering a supportive and friendly work environment in Maidstone where you can kickstart your career as an Insurance Claims Handler. With a structured apprenticeship programme that combines hands-on experience with academic learning towards a Level 3 qualification, you'll have ample opportunities for personal and professional growth while earning a salary. Join a team that values collaboration and mentorship, ensuring you develop the skills and confidence needed to excel in the insurance industry.
StudySmarter Expert Advice🤫
We think this is how you could land Insurance Claims in Maidstone
✨Tip Number 1
Get to know the company before your assessment day! Research Howden, their values, and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your interpersonal skills! Since this role is all about supporting clients, think of examples from your past experiences in customer-facing roles. Be ready to share how you’ve handled tricky situations or provided excellent service.
✨Tip Number 3
Prepare for the group activities on assessment day! These are designed to see how well you work with others. Be yourself, contribute ideas, and listen to your peers. Teamwork is key, so show us how you can collaborate!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join our apprenticeship programme right from the start.
We think you need these skills to ace Insurance Claims in Maidstone
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Use a friendly tone and share a bit about your interests or experiences that relate to customer service.
Tailor Your Application:Make sure to tailor your application to the role of Claims Handler. Highlight any relevant skills, especially your written communication and attention to detail. We love seeing how you connect your past experiences to what we do!
Proofread, Proofread, Proofread!:Before hitting send, give your application a good proofread. Spelling and grammar mistakes can distract from your message. We appreciate attention to detail, so make sure your application reflects that!
Apply Through Our Website:We encourage you to apply through our website for the best experience. It’s super easy and ensures your application gets to us directly. Plus, you’ll find all the info you need about the apprenticeship programme there!
How to prepare for a job interview at Howden Group
✨Know Your Stuff
Before the interview, take some time to research the insurance industry and the specific role of a Claims Handler. Familiarise yourself with common insurance terms and processes, as this will show your enthusiasm and readiness to learn.
✨Show Off Your People Skills
Since strong interpersonal skills are key for this role, think of examples from your past experiences in customer-facing jobs. Be ready to share how you handled difficult situations or provided excellent service, as this will highlight your suitability for the team.
✨Be Organised
During the interview, demonstrate your organisational skills by being punctual and prepared. Bring any necessary documents, like your CV and references, and have questions ready to ask about the apprenticeship programme and the company culture.
✨Relax and Be Yourself
The final assessment day is designed to be fun and relaxed, so don’t stress! Engage with the group activities and let your personality shine through. This is your chance to show how well you fit into their friendly team environment.
